Audio Visual Technician

3 weeks ago


Delhi, India TESTQ Technologies Full time

Job Description:Role Overview: As an AV & End User Support Technician, you’ll be responsible for maintaining AV infrastructure, supporting end-user devices, and collaborating with global IT teams to uphold service excellence.Key Responsibilities:Conduct proactive checks of AV and conferencing equipmentProvide live, in-person technical support during meetingsManage inventory and update asset systemsDecommission outdated equipment and maintain documentationSupport laptops, mobile devices, and basic hardware/software tasksParticipate in IT rollouts and collaborate with cross-functional teamsCoordinate with ServiceDesk and international support teamsQualifications & Experience:Bachelor’s degree in IT, Computer Science, or related field3+ years in AV/meeting room and end-user IT supportFluent English and strong interpersonal skillsFamiliarity with ITSM platforms (e.g., ServiceNow)Technical knowledge of Microsoft Teams, Webex, Windows 10/11, Office 365, iOSITIL Foundation certification preferredExperience in global support and 24/7 environments


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