Audio Video Field Technician

2 days ago

Delhi Delhi, India Mangalam Automation Full time

We are seeking a technically inclined and eager to support the design, installation, programming, and maintenance of Audio Video Solutions. This role is ideal for someone passionate about technology, installation, and hands-on work with modern equipment's in high-end commercial, residential and hospitality projects.

**KEY RESPONSIBILITIES**:

- On-site technician with the knowledge and skillset to fix 99% of issues in rooms
- Configuration of endpoints and infrastructure
- Preparation of room audits ensuring technology can work at optimum level
- Performs preventative maintenance to ensure equipment and room is ready for use
- Responsible for identifying defective/failed equipment and providing solutions
- Perform on site User Acceptance testing
- Install software upgrades
- Form strong partnerships with local help desk, building facilities, events, executive support, and EA's of high profile staff
- Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools
- 75% Travel to customer sites as required

**Must Have Experience with Audio Visual Troubleshooting, maintenance and signal flow to be considered.**

**ESSENTIAL CRITERIA**:

- Ability to be self-motivated and accountable in a fast-pace, independent environment
- Ability to think creatively as well as methodically regarding technical issue
- Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow
- Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required
- Strong interpersonal, customer service, and conflict resolution skills
- Willingness to learn and adapt to client culture
- Ability to work both independently as well as with a team
- Must have critical thinking and problem solving ability
- Be flexible and adaptable to change and hours of work, to meet the needs of the customer
- Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work

Pay: ₹13,681.36 - ₹20,000.00 per month

**Experience**:

- AV installation: 3 years (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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