(Only 24h Left) Senior Manager

4 weeks ago


Pune, India Creospan Inc. Full time
We are seeking an experienced Senior Manager to lead our Java Development and Application Production Support team, ensuring the stability, availability, and performance of critical applications in production environments. This role involves managing a team, driving incident resolution, optimizing processes, and fostering continuous improvement.

Key Responsibilities:

- Lead and mentor a team of production support engineers.- Lead and manage a team supporting Java-based production applications- Develop strategies for reliable and stable production environments.- Oversee incident management and root cause analysis.- Collaborate with development teams for performance optimization.- Drive continuous process improvements and automation.- Communicate with stakeholders on support metrics and updates.

Qualifications:

- 12+ years of IT/production support experience, 3+ years in a leadership role.- 10+ years of hands-on experience in Java technologies (Java EE, Spring, Hibernate)- Strong technical expertise in troubleshooting and application support.- Proven experience in incident management and ITIL practices.- Excellent communication and leadership skills.

Work Environment:

Office-based, Monday to Friday, with occasional evening/weekend work for critical issues.
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