Process Associate

3 weeks ago

Noida, India SquadCX Full time

About SquadCX

SquadCX is a premier marketplace for remote talent, specializing in Sales, Customer Support, and Operations. We serve clients across industries including Real Estate, SaaS, and Ecommerce, by providing tailored solutions to meet unique business needs. At SquadCX, we value the power of remote work to deliver exceptional service while fostering flexibility, expertise, and collaboration.

Company
: SquadCX Global Pvt. Ltd.

Location
: Noida

Type
: Remote (Full-time)

Timing
: US Shift

Salary
: 3.0L to 4.0L PA

Position Overview

We are seeking a highly organized and detail-oriented
Process Associate / Virtual Assistant
with experience supporting US-based real estate clients. The ideal candidate will be comfortable managing CRMs like AppFile, handling documentation, and assisting with property listings across platforms such as Zillow, MLS, and Affordable Housing. Strong communication skills, adaptability, and proficiency with online tools are essential. This role is best suited for someone who is a quick learner, proactive, and capable of managing multiple administrative and transaction-related tasks in a fast-paced environment.

Responsibilities

Transaction & Documentation Support

  • Manage and maintain
    real estate CRMs
    such as AppFile, ensuring accurate records and timely updates.
  • Handle
    transaction documentation
    , including uploading, organizing, and reviewing files for compliance.
  • Assist in preparing and coordinating
    transaction-related reports, checklists, and compliance files
    .
  • Shadow the transaction process to support agents and ensure a smooth client experience.

Listing Management

  • Add and update
    property listings
    on Zillow, MLS, Affordable Housing, and other platforms.
  • Demonstrate knowledge of
    MLS systems
    to assist with property updates and compliance.

Administrative Support

  • Provide
    email management
    , including drafting, organizing, and responding on behalf of agents.
  • Perform
    general admin tasks
    , such as data entry, calendar management, meeting scheduling, and report generation.
  • Support
    file and database management
    , ensuring confidentiality and accuracy.

Tools & Communication

  • Use
    Google Suite (Docs, Sheets, Forms, Drive, Gmail)
    to create and manage documents, forms, and shared files.
  • Edit, annotate, and prepare documents using
    DocHub, Sejda, and similar platforms
    .
  • Communicate effectively with agents and clients, ensuring professional and timely interactions.
  • Adapt quickly to new tools, workflows, and processes with a detail-oriented and solution-driven approach.

Requirements

  • Minimum 1 year of experience as a real estate assistant, transaction coordinator, or in a similar administrative role.
  • Familiarity with
    real estate CRMs
    (AppFile preferred).
  • Strong knowledge of
    MLS systems
    and property listing platforms (Zillow, Affordable Housing, etc.).
  • Excellent
    communication, organizational, and multitasking skills
    .
  • Proficiency in
    Google Workspace
    and online document editing tools.
  • Quick learner with a
    proactive and independent work style
    .
  • Experience working remotely is preferred but not required.
  • High school diploma or equivalent required; Associate's degree or higher preferred.

How to Apply

If you are a dedicated and detail-oriented professional with experience in real estate operations and virtual assistance, we'd love to hear from you Please submit your
resume
along with a brief
cover letter
highlighting your relevant experience and why you are a great fit for this role.

Join
SquadCX
and be part of a team that values expertise, flexibility, and exceptional service delivery

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