Client Service Executive

3 weeks ago


thiruvananthapuram, India City Legal Solicitors Full time

At City Legal, we excel in delivering innovative legal solutions to our clients, mainly UK-based businesses. Our rich legacy combined with a forward-thinking approach makes us a trusted partner for clients across various industries.


Position Overview:


We are on the lookout for a passionate Client Service Executive to join our dynamic team. This individual will play a crucial role in driving our sales activities and enhancing client engagement. If you have a knack for inbound and outbound sales and thrive on providing stellar phone consultations and live product demos, this role is for you.


Key Responsibilities:


  • Drive inbound and outbound sales activities, including responding to client inquiries and generating new business leads.
  • Conduct phone consultations to understand client needs and present City Legal's solutions.
  • Provide compelling live product demos to potential clients, showcasing our legal expertise.
  • Collaborate with the marketing team to align sales strategies with brand messaging and campaigns.
  • Identify opportunities to upsell and cross-sell services to existing clients.
  • Maintain a detailed record of interactions with clients and prospects in the CRM system.
  • Achieve and exceed sales targets through strategic planning and effective execution.
  • Provide regular reports on sales metrics and suggest improvements to enhance performance.
  • Stay updated on industry trends and competitor activities to identify potential opportunities.


Qualifications:


  • Telesales Experience
  • Proven experience in sales roles, preferably within the professional services sector.
  • Exceptional verbal and written communication skills, with a talent for building relationships.
  • Strong presentation skills, with the ability to deliver engaging product demos.
  • Results-driven with a passion for exceeding sales targets.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Adaptable to a fast-paced environment with excellent problem-solving skills.


Why Join Us:


  • Be part of an innovative law firm making waves in the UK market.
  • Work in a supportive and collaborative environment that values your contributions.
  • Competitive salary and benefits package, including bonuses and career growth opportunities.
  • A chance to make a significant impact on our sales strategy and contribute to our success.


Job Type: Full Time, Office-based, UK time

Work Location: Pattom, Trivandrum, Kerala, India

Start Date: Immediate


City Legal is an equal-opportunity employer and values diversity. We appreciate all applicants, but only those selected for an interview will be contacted. The job posting may close early if we receive enough applications.



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