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Client Relationship
4 weeks ago
Responsibilities:
Conversion of lead received via calls or any other marketing initiative into new clients sessions, required to complete target on a monthly/quarterly/ yearly basis.
Welcome & greet clients, guests and service providers to make them feel at comfort and redirect to a concerned professional
Track & maintain records system for in-coming and out-going correspondences, documents, and ecords (Courier, Office Equipment Service Maintenance, etc.)
Coordinate with staff and clients for scheduling & ensuring on time scheduling of appointments.
Provide, track and maintain office stationery, business cards, pantry supplies etc. to be reviewed by Manager Operations.
Maintain a database of contacts including internal team members, external vendors pertaining to administration, facilities, security and housekeeping. Also maintain records of people for the purpose of inquiry, collaboration etc.Manage the housekeeping staff & ensure day to day arrangements & functioning of all housekeeping & office staff.
To analyse data and prepare reports with accuracy as and when required.
Accurately share Cash/ Credit card billing and discount information (if any) with clients & achieve high levels of client satisfaction at each interaction.
To ensure timely invoice generation with accuracy. To ensure timely submission of deposited cash/ cheque/drafts/credit slips to Finance.
Track and maintain payment records as per processes of Finance & Accounts for information to be provided in a timely and accurate manner.
Comply with client confidentiality policy and maintain case related & other administrative records as per company policy and filing requirements.
Collecting clients feedback.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Night shift
Ability to commute/relocate:
- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
**Speak with the employer**
+91 7736947028
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