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Client Servicing Executive
1 week ago
Client Servicing Executive Responsibilities:
- Cultivating solid relationships with clients through the provision of exceptional aftersales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Client Servicing Executive Requirements:
- Bachelor's degree.
- Proven experience (minimum 2 years) working as a client servicing executive.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problemsolving skills.
- Effective communication skills.
- Exceptional customer service skills.
Job Types:
Full-time, Regular / Permanent
Salary:
From ₹9,510.58 per month
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Wear a mask, Clean your hands, Maintain safe distance, Get vaccinated.
Ability to commute/relocate:
- Kochuleli, Thiruvananthapuram , Kerala: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Bachelor's (preferred)
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