Customer Relationship Executive

3 weeks ago

Thiruvananthapuram, India Gostack Ventures LLP Full time

**Position Overview**:
As a Customer Relationship Executive at GOSTACK VENTURES LLP, you will play a pivotal role in ensuring exceptional customer experiences throughout their travel journey. Your primary responsibility will be to establish and maintain strong relationships with clients, addressing their inquiries, providing travel information, and ensuring their needs are met with the highest level of professionalism and care.

**Key Responsibilities**:
**Client Engagement**:
Serve as the primary point of contact for clients before, during, and after their travel experiences.
Build rapport and develop a deep understanding of clients' travel preferences, needs, and expectations.

**Travel Planning and Coordination**:
Collaborate with clients to understand their travel requirements and preferences, tailoring travel itineraries accordingly.
Provide detailed information about destinations, accommodations, transportation, activities, and travel packages.
Assist clients in selecting the most suitable options, ensuring their travel plans align with their desires.

**Problem Resolution**:
Address and resolve any issues or concerns raised by clients promptly and effectively.
Collaborate with relevant departments to find appropriate solutions and ensure clients' satisfaction is maintained.

**Upselling and Cross-Selling**:
Identify opportunities to enhance clients' travel experiences by suggesting additional services, upgrades, or special packages.
Promote seasonal offers and promotions to encourage clients to explore new destinations and experiences.

**Documentation and Record Keeping**:
Maintain accurate and up-to-date client profiles, preferences, and communication records in the agency's database.
Ensure proper documentation of all client interactions, bookings, and transactions.

**Client Feedback**:
Collect feedback from clients about their travel experiences and the services provided.
Use feedback to continually improve the agency's offerings and service quality.

**Qualifications and Skills**:

- Bachelor's degree in Hospitality, Tourism, Business, or a related field (preferred but not mandatory).
- Strong communication skills, both written and verbal.
- Exceptional interpersonal skills and the ability to build rapport with diverse clients.
- Customer-centric approach with a strong desire to exceed client expectations.
- Detail-oriented, organized, and able to manage multiple tasks simultaneously.
- Previous experience in customer service, sales, or the travel industry is a plus.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, India Pioneer bajaj Full time

    *Sales Executive Job Responsibilities 1: Builds business by identifying and selling prospects, maintaining relationships with customers. 2:Conduct market research to identify selling possibilities and evaluate customer needs 3:Actively seek out new sales opportunities through cold calling, networking and social media 4:Set up meetings with potential...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, India Guiding Star International Full time

    Urgently Required.............. Customer Relationship Executive Graduation with Fluency in English Place : Trivandrum Attractive Salary + Incentives Call / Whatsapp 8078364380 **Job Types**: Full-time, Fresher **Salary**: ₹7,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...

  • Customer Relationship Executive

    3 weeks ago

    Thiruvananthapuram, India ACT JOBS Full time

    **JOB DESCRIPTION - Customer Relationship Executive** **Company**:ACT Solutions (P) Ltd** **Work Location**: Trivandrum **Key Responsibilities**: - **Key Responsibilities**: - To handle digital marketing activities in coordination with marketing agency. - Will be responsible for managing the social media handles. - Establishing and maintaining effective...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, India Association of Allied Health Professionals Full time

    **DETAILS**: **Position: Customer Relationship Executive.** **Qualification: Any Degree.** **Experience: Min 6 months to 1 Year. (Fresher’s also Considered)** **Location: Trivandrum, Kerala** **BENEFITS** **Salary: 10000 to 12000 INR/ Month. (Salary hike based on performance after probation)** **Working Hours: 8 Hours per day.** **Leave policy:...

  • Customer Relationship Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Pioneer bajaj Full time

    *Sales Executive Job Responsibilities 1: Builds business by identifying and selling prospects, maintaining relationships with customers. 2:Conduct market research to identify selling possibilities and evaluate customer needs 3:Actively seek out new sales opportunities through cold calling, networking and social media 4:Set up meetings with potential...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • Customer Relationship Executive

    3 weeks ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • Customer Relationship Executive

    1 week ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • Female Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India New York Chicken Full time

    We are recruiting for an experienced **Customer Relationship Executive** to be responsible for engaging with key customers by building and preserving trusting relationships. As **Customer Relationship Executive** you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be...

  • Customer Relationship Executive

    2 weeks ago

    Thiruvananthapuram, India Am Maxwell Institutions Pvt Ltd. Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Meeting with managers in the organization to plan strategically. - Understanding key customer individual needs and addressing these. - conducting business reviews...

  • Customer Relationship Executive

    2 weeks ago

    Thiruvananthapuram, India Brilfox Business Solutions Full time

    **Urgently looking for a Customer Relationship Executive (FEMALE) for an FMCG firm in TRIVANDRUM (VIZHINJAM) for our client.** **Qualification - Any Degree** **Gender - Female** **Experience -Experienced / Freshers** **Looking for a smart and dedicated person with good communication.** **If you are interested,Please contact us on ...

  • Customer Relationship Executive

    7 days ago

    Thiruvananthapuram, Kerala, India Times Kerala Full time

    We are urgently seeking Customer Relationship Executive (Female) to join our dynamic team **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Experience**: - total work: 1 year...

  • Customer Relationship Executive(Female)

    1 week ago

    Thiruvananthapuram, Kerala, India SIVAJI MOTORS Full time

    A **Customer Relationship Executive** is responsible for managing and nurturing relationships with customers to ensure their satisfaction and loyalty. They serve as a point of contact for clients, addressing inquiries, resolving issues, and providing tailored solutions to meet customer needs. **Responsibilities**: - **Relationship Management**: Build and...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India PromptTech Middle East Pvt Ltd. Full time

    We are looking for **Customer Relationship Executives** who have excellent communication skills for dealing international clients and are willing to work abroad. Ø Immediate Joiners are preferred Ø Freshers may also apply **Roles & Responsibilities** - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer...

  • Customer Relationship Executive

    4 weeks ago

    Thiruvananthapuram, Kerala, India PromptTech Middle East Pvt Ltd. Full time

    We are looking for **Customer Relationship Executives** who have excellent communication skills for dealing international clients and are willing to work abroad. Ø Immediate Joiners are preferred Ø Freshers may also apply **Roles & Responsibilities** - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer...

  • Customer Relationship Executive

    3 weeks ago

    Thiruvananthapuram, Kerala, India PromptTech Middle East Pvt Ltd. Full time

    We are looking for **Customer Relationship Executives** who have excellent communication skills for dealing international clients and are willing to work abroad. Ø Immediate Joiners are preferred Ø Freshers may also apply **Roles & Responsibilities** - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer...

  • Customer Relationship Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Association of Allied Health Professionals Full time

    **DETAILS**: **Position: Customer Relationship Executive.** **Qualification: Any Degree.** **Experience: Min 6 months to 1 Year. (Fresher’s also Considered)** **Location: Trivandrum, Kerala** **BENEFITS** **Salary: 10000 to 12000 INR/ Month. (Salary hike based on performance after probation)** **Working Hours: 8 Hours per day.** **Leave policy:...

  • Customer Relationship Executive

    4 weeks ago

    Vazhuthacaud, Thiruvananthapuram, Kerala, India Hiredo Human Resources Pvt Ltd Full time

    **Job Profile : Sales Executive Male** **Responsibilities** - **Develop sales strategies**: Create plans to achieve sales goals - **Identify new sales opportunities**: Use lead generation, cold calling, and networking to find new customers - **Build relationships**: Maintain and strengthen relationships with existing customers - **Negotiate contracts**:...