Customer Information Assistant

Respond promptly to customer questions regarding products, services, policies, and account details via phone, email, or live chat.Identify customer problems, troubleshoot basic issues, and escalate complex concerns to the appropriate department when necessary.Assist customers with placing orders, verifying information, and updating account details.Actively...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Company DescriptionMarket Information Quest (MIQ) is a research and intelligence studio dedicated to transforming raw market signals into decision-ready insights. We track categories, competitors, customers, and regulations across global datasets, validating the story with primary research. MIQ delivers concise narratives, including dashboards, briefs, and...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.Ensures that new vehicles are properly prepped for delivery.Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's...

Product Management: Uploading and updating product information, ensuring listings are accurate, visually appealing, and optimized for search engines. Order Fulfillment: Processing customer orders, coordinating with warehouse and shipping teams to ensure timely delivery. Customer Service: Responding to customer inquiries, resolving issues, and providing a...

Performing daily administrative tasks, answering phones, and drafting reports for the marketing team. Event Coordination: Assisting with the planning, setup, and execution of promotional events, such as setting up booths, demonstrating products, and distributing materials. Marketing Content Creation: Creating promotional content, including brochures, online...

Performing daily administrative tasks, answering phones, and drafting reports for the marketing team. Event Coordination: Assisting with the planning, setup, and execution of promotional events, such as setting up booths, demonstrating products, and distributing materials. Marketing Content Creation: Creating promotional content, including brochures, online...