Guest Relations Manager

Ensures guest satisfaction and a positive experience by addressing inquiries, resolving complaints, and coordinating with other departments to meet guest needs. They are the primary point of contact for guests, anticipating their needs and managing guest services. This role also involves managing and training guest relations team members, and monitoring...

SummaryTo assist the Front Office Manager in managing the day-to-day operation of the Guest Relations at the hotel.QualificationsMinimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well developed communication and customer relations skills.

Roles and ResponsibilitiesProvide a warm welcome and ensure a high standard of guest service from arrival to departure.Serve as the main point of contact for guests, addressing questions, requests, and concerns promptly and courteously.Resolve guest complaints efficiently, ensuring guest satisfaction and loyalty.Coordinate communication between guests and...

Role & responsibilitiesTour Management & StorytellingWelcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony.Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour).Conduct scripted and engaging tours, adjusting dynamically to guest...

Role & responsibilities Tour Management & Storytelling Welcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony. Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour). Conduct scripted and engaging tours, adjusting dynamically to...

Company DescriptionLocated in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

Company Description Located in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance. Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation. At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

Guest Relations AmbassadorThis is a fantastic opportunity to showcase your exceptional hospitality skills and make every guest interaction truly unforgettable.The ideal candidate will be the face of our establishment, warm, professional, and attentive to detail. Key responsibilities include ensuring a lasting first impression with a warm welcome for each...

Job Title: Guest Relations Executive (GRE)Location: Quality Inn Residency, Nampally, HyderabadEmployment Type: Full-timeAbout Us:Quality Inn Residency is a 3-star property known for delivering exceptional guest experiences with personalized service and attention to detail. We are looking for a Guest Relations Executive to join our front office team and be...

Job Summary:We are looking for a dynamic and well-groomed Guest Relation Executive with excellent communication skills to manage front-office operations and provide a seamless guest experience. The ideal candidate will be male, preferably from Kerala, and open to relocating to Hyderabad.Key Responsibilities:Welcome and greet guests with warmth and...