Guest Relations Manager

Ensures guest satisfaction and a positive experience by addressing inquiries, resolving complaints, and coordinating with other departments to meet guest needs. They are the primary point of contact for guests, anticipating their needs and managing guest services. This role also involves managing and training guest relations team members, and monitoring...

Company DescriptionAt Total Environment Hospitality, we love creating experiences that touch your senses and evoke emotions. Rich, colourful and vibrant experiences that have depth and character, and are created with passion, sensitivity and commitment. Inspired by nature, arts, crafts, and cultural heritage, we aim to provide memorable experiences. Total...

SummaryTo assist the Front Office Manager in managing the day-to-day operation of the Guest Relations at the hotel.QualificationsMinimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well developed communication and customer relations skills.

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest...

Role & responsibilities Tour Management & Storytelling Welcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony. Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour). Conduct scripted and engaging tours, adjusting dynamically to...

Role & responsibilitiesTour Management & StorytellingWelcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony.Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour).Conduct scripted and engaging tours, adjusting dynamically to guest...

Job Description JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILE Education and ExperienceHigh school diploma or GED; 1 year experience in the...

Company Description Located in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance. Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation. At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

Company DescriptionLocated in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

**Responsibilities**: - Welcoming guests in a friendly and professional way - Maintain a polite and humble personality while attending to the guests. - Attend to special guests (e.g. VIPs) and answer their inquiries - Anticipate guest needs and build rapport with them. - Ensuring and providing flawless, upscale, professional, and high-class guest service...