Guest Relations Executive

3 weeks ago


Hyderabad, India Hotel Lake View Full time

Company Description

Located in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.

Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.

At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail crafted to perfection. Join us and discover a haven of sophistication and tranquility, making each stay an unforgettable journey.

Role Description

This is a full-time on-site role for a Guest Relations Executive at Hotel Lakeview, located in Hyderabad.

The Guest Relations Executive will be responsible for managing guest relations, providing exceptional customer service, handling receptionist duties, and supporting sales efforts.

Daily tasks include greeting and assisting guests, managing reservations, addressing guest inquiries and concerns, and ensuring a high level of satisfaction throughout the guest's stay.

Qualifications

  • Guest Relations and Customer Service skills
  • Strong Communication skills
  • Experience in Sales and Receptionist Duties
  • Excellent interpersonal skills
  • Ability to work independently and as part of a team
  • Previous experience in the hospitality industry is a plus
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field


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