Expert Support II
3 days ago
Job Description Role - Expert Support II Exp- 8 to 12 years Mandatory Domain Exp.- Cards and Payments Mandatory - Cards Issuing/ Acquiring /Switching Location - Pune Work model - 5 days’ work from office Client - Fintech JOB OBJECTIVES Ensure the resolution of Level 3 incidents escalated by the regional support engineers Analyze Level 3 escalations and recommend appropriate actions. Implement necessary fixes/developments to resolve these incidents. Perform unit tests and document the changes made. Generalize solutions and fixes across all clients. Document the analysis and solutions for major incidents. Conduct on-site interventions for major client incidents. Implement a proactive approach to ensure the resolution of common and recurring incidents Assess service requests and provide recommendations to reduce ticket generation. Document scripts for recurring incidents. Participate in the development and upgrade lifecycle of the PowerCard suite Provide field expertise to product teams during the development and testing cycle. Ensure prompt handling of incidents related to new products and features. Provide business expertise and train support teams. Organize periodic workshops with product directors and provide recommendations to reduce incidents. Design and maintain a knowledge management base for support Lead the design and organization of a support knowledge management base. Document scripts for resolving major and recurring incidents. Train teams on how to use the knowledge base. REQUIRED SKILLS Primary PLSQL Payments/Cards domain experience Secondary UNIX Testing techniques Nice to have C Programming Back-office and online network certification (Visa, Mastercard, Diners, CUP, etc.) Acquiring Issuing Switch
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Expert Support II
6 days ago
Pune, Maharashtra, India Antal TECH jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearExpert Support IIExp- 8 to 12 yearsMandatory Domain Exp.- Cards and PaymentsMandatory - Cards Issuing/ Acquiring /SwitchingLocation - PuneWork model - 5 days' work from officeClient - FintechJOB OBJECTIVES1.Ensure the resolution of Level 3 incidents escalated by the regional support engineersAnalyze Level 3 escalations and recommend appropriate...
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Technical Support Expert
2 weeks ago
pune, India Antal International Full timeThis opportunity is with a product-based company into Fintech environment specializing in Cards & Payment Technology.Role - Expert Support II/IIIExperience - 8 to 15 yearsNP - Immediate to 15 daysLocation - PuneWork Mode - 5 days WFOBudget - 32 LPAKey Skills - PL/SQL, Unix/ Linux, Production Support, Application support.Secondary Skills - C & Testing...
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Pune, Maharashtra, India Smith & Nephew Full timeLife Unlimited At Smith Nephew we design and manufacture technology that takes the limits off living Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of IT Support Specialist II - Office365 Collaboration If you re eager to be part of a dynamic environment that...
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Project Specialist II
2 weeks ago
Pune, Maharashtra, India Vanderlande Full time US$ 90,000 - US$ 1,20,000 per yearJob TitleProject Specialist IIJob DescriptionMandatory SkillsExcellent Oral and written communication skills5 -8 yrs of exp in Linux and Systems administration and automation in enterprise environment Administration and installation of Linux servers (SuSE Linux Enterprise, RedHat, CENTOS) exp with Linux in Cloud and Container platforms. Experience with tools...
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Expert Support III
3 days ago
Pune, India Antal International Full timeJob Description Role - Expert Support III Exp- 12 + years Mandatory Domain Exp.- Cards and Payments Mandatory - Cards Issuing/ Acquiring /Switching Location - Pune Work model - 5 days’ work from office Client - Fintech JOB OBJECTIVES Ensure the resolution of Level 3 incidents escalated by the regional support engineers Analyze Level 3 escalations and...
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Cloud Engineer II
3 days ago
Pune, India Netrix Global Full timeAbout The Opportunity Netrix Global is seeking a Cloud Engineer II, a technical position within the Managed Services division, responsible for managing Netrix and its customers' on-prem and cloud IT infrastructure. The Cloud Engineer reports to the Cloud Systems Operations Manager under Managed Services and will serve as an escalation point to Tier I...
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System Administrator
1 week ago
Pune, India Rotary International Full time**Job Title: System Administrator - II (Web and IIS Admin) Area: Technology Services**: **Reports to: Applications Operations Manager** **Rotary international Overview**: Rotary unites people from all continents and cultures who take action to deliver real, long **Rotary International Infotech Pvt. Ltd. Overview**: Rotary International Infotech Pvt. Ltd,...
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Product Support Representative Ii
6 days ago
Pune, Maharashtra, India UKG Full time**Job Description**: **Job ID**: - PRODU013912 **Employment Type**: - Regular **Work Style**: - on-site **Location**: - Pune City,India **Role**: - Product Support Representative II - About the Team: Come join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG Ready customer base. Oversee...
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Product Support Representative Ii
6 days ago
Pune, Maharashtra, India UKG Full time**Job Description**: **Job ID**: - PRODU011591 **Employment Type**: - Regular **Work Style**: - hybrid **Location**: - Pune City,India **Role**: - Product Support Representative II - About the Team: Come join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG Ready customer base. Oversee...
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SDE II
2 days ago
Pune, Maharashtra, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearThis job role is a seasonal role (FTC- Fixed term contract) for 12 months contract on the payroll of Amazon.Amazon is looking for a Software Development Engineer who is passionate about building great products for our Customers & Sellers. The SDE-II must have Software engineering experience involving designing, architecting and solving complex problems. Job...