System Administrator

**Job Title: System Administrator - II (Web and IIS Admin) Area: Technology Services**:
**Reports to: Applications Operations Manager**

**Rotary international Overview**:
Rotary unites people from all continents and cultures who take action to deliver real, long

**Rotary International Infotech Pvt. Ltd. Overview**:
Rotary International Infotech Pvt. Ltd, Pune (RI Infotech) is the offshore technology development center (ODC) of Rotary International and is responsible for supporting the IT & ITES needs of Rotary International headquarters, located in Chicago, IL, USA. We use trending technologies which include Oracle, SQL Server, MS.Net, ReactJS, Redux, JavaScript, GraphQL, NodeJS, SharePoint, PeopleSoft, Business Objects, Office365, Sitecore, PowerBI, Azure, OCI, DevOps and Security monitoring tools. We follow Agile methodology and ITIL framework for technology services and invest time in automation. We are dedicated to innovation and quality in providing cost effective solutions to our customer in these service areas. RI Infotech embodies the beliefs, thoughts, and practices of Rotary International. Our core values of trust, empowerment and teamwork reflects the same. At RI Infotech, we believe in:

- Challenging ourselves to take initiative and be a part of the solution
- Encouraging our employees to demonstrate accountability and a proactive attitude
- Being professional in our interaction with customers
- Respecting, recognizing, and appreciating individual performance while working in a team

**Rotary’s Commitment to Diversity**:
As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity.

**General Overview**:
**You Will Have**:

- Bachelor’s degree in Computer Science or related field.
- Minimum three years of experience as a Web and IIS administrator
- Experience with cloud and/or SaaS operations
- Solid knowledge of operating in cloud-based environments, especially Azure & Oracle cloud and exposure to Windows and Linux Operating Systems.
- Experience managing Website Infrastructure. Must have built websites with SAAS, PAAS, IIS, Apache, Tomcat.
- Web server load balancing knowledge
- Experience as a SharePoint 2007 or SharePoint 2016 administrator (SharePoint online experience unnecessary).
- Experience in Agile environments - Agile scrum/ DSDM and Kanban and knowledge of software engineering best practices (SDLC)
- Deployment, monitoring, troubleshooting and resolving issues in Dev, Test, UAT and production environments.
- Review and recommend innovative technologies for existing and future projects
- Knowledge of scripting in Python, Perl, Bash, PowerShell, and other related languages
- Overview of trending technologies which include Oracle, SQL Server, MS.Net, ReactJS, Redux, JavaScript, GraphQL, NodeJS, SharePoint, PeopleSoft, Business Objects and Drupal.
- SharePoint development using the document object model will be advantageous
- Understanding of IT Service Management (ITSM) and working of the helpdesk
- Knowledge of operating in cloud-based environments, especially Azure
- Hands-on experience with automated software management tools such as TeamCity, Terraform, Docker & Kubernetes.
- Active Directory, DNS and DHCP general knowledge
- ITIL Foundation certification.
- MCSA, MCITP or MCSE (certified will be advantageous)
- SQL Server and Oracle Database course will be advantageous
- Excellent English verbal and written communication skills, including technical writing and documentation

**You Are Good At**:

- Excellent written and oral communication skills
- Excellent interpersonal skills
- Should be proactive, working to fix the problem while communicating updates.
- Strong analytical and problem-solving skills
- Ability to conduct and direct research into IT issues and products as required
- Ability to present ideas in a business-friendly and user-friendly language
- Self-learner on required technologies and changing technology
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Exceptional customer service orientation.
- Extensive experience working in a team-oriented, collaborative environment.

**You Are Open To**:

- Travel
- New processes and tools
- Managing emergency changes
- Managing off-hour issues
- On-going learning and training to implement and support new tools, technologies, and projects
- 24X5 (Rotational shifts) and on call

**You Will Be Responsible For**:

- Supporting the continuous integration and release process of an in-house, micro
- service-based cloud environment
- Evaluate website performance by checking metrics such as load time and memory consumption.
- Assessing user feedback, effectiveness, and traffic patterns.
- Evaluating website securi