Strategic Executive Assistant

4 weeks ago

Jayanagar th Block East, India DigiMark Agency Full time

Hiring: Strategic Executive Assistant (Chief-of-Staff track) to the Founder/CEOLocation: Bengaluru (on-site, some flexibility)Experience: 3–7 years supporting founders/BU heads in high-velocity environmentsSectors (bonus): Digital Marketing/SEO, Hospitality (Hotel/Banquets), Property OpsMissionMake the Founder 10× more effective by running a CEO-style operating system: decision memos over slide decks, ruthless prioritization, single-threaded DRI ownership, weekly business reviews, and closed-loop execution across multiple companies.Core Responsibilities- Founder Leverage- Run calendar/inbox like a product backlog: de-dup, delegate, and defend focus.- Daily CEO Brief (10 min): top 3 priorities, risks, numbers, and 2–3 decisions to make.- Convert voice notes/ideas → crisp tasks with owners, deadlines, and success criteria.- Operating System (install & enforce)- Decision Memos (6-pager style): structure big choices with context, options, risks, math, and recommendation.- WBR (Weekly Business Review): one dashboard per business (SEO, Banquet/Hotel, Property) with 5–7 headline metrics, trendlines, and owner notes.- DRIs: every project has a single accountable owner; publish RACI where needed.- SOPs: build and maintain playbooks for recurring workflows.- Revenue & Client Ops (DigiMark)- Prep QBRs, proposals, renewals/upsell trackers; ensure deliverables are on-time, on-scope.- Stand up “deal desk” hygiene: margin checks, scope control, change-orders.- Hospitality & Property Ops- Maintain occupancy and bookings dashboards, event calendars, rate cards, vendor SLAs.- Coordinate licenses, AMC schedules, fit-out/interiors milestones and payouts.- Finance Hygiene- Weekly cash snapshot, payables/receivables aging, milestone-linked vendor payments.- Basic P&L variance notes, collections nudges, and documentation readiness for banks.- People & Hiring- Run hiring pipelines, structured interviews, bar-raiser loops, and onboarding.What Great Looks Like- Ruthless prioritization, calm under pressure, ownership > status updates.- Writes clearly and briefly; excellent WhatsApp/Email etiquette.- Strong Google Sheets/Docs/Slides; builds clean dashboards fast.- Can sanity-check numbers (unit economics, margins, projections).KPIs (first 90–180 days)- Founder time freed: ≥6 hrs/week moved from low-value to high-leverage work.- Decision velocity: 100% major decisions via memos; typical turnaround- Execution: ≥90% tasks delivered on/before deadline across owned projects.- Systems: WBR live for all businesses by Week 3; ≥12 SOPs live by Day 90.- Finance: Weekly cash view every Monday 11:00 AM;- Commercial impact: On-time QBRs; improved renewal readiness & occupancy trend.Must-Haves- 5–10 years founder/COO/CoS/EA experience in execution-heavy roles.- Proven record installing meeting hygiene, dashboards, and DRIs.- Advanced Google Sheets; comfort with P&L basics, GST documentation.- Tools: Notion/ClickUp (or similar), Drive, Slack; comfortable with AI copilots.Nice-to-Haves- SEO/agency cadence familiarity (retainers, deliverables, QBRs).- Hotel/banquet/event ops (packages, occupancy, vendor SLAs).- Kannada/Hindi for on-ground vendor coordination.

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