Strategic Executive Assistant

3 days ago

Bengaluru East, India DigiMark Agency Full time

Hiring: Strategic Executive Assistant (Chief-of-Staff track) to the Founder/CEO Location: Bengaluru (on-site, some flexibility) Experience: 3–7 years supporting founders/BU heads in high-velocity environments Sectors (bonus): Digital Marketing/SEO, Hospitality (Hotel/Banquets), Property Ops Mission Make the Founder 10× more effective by running a CEO-style operating system: decision memos over slide decks, ruthless prioritization, single-threaded DRI ownership, weekly business reviews, and closed-loop execution across multiple companies. Core Responsibilities Founder Leverage Run calendar/inbox like a product backlog: de-dup, delegate, and defend focus. Daily CEO Brief (10 min): top 3 priorities, risks, numbers, and 2–3 decisions to make. Convert voice notes/ideas → crisp tasks with owners, deadlines, and success criteria. Operating System (install & enforce) Decision Memos (6-pager style): structure big choices with context, options, risks, math, and recommendation. WBR (Weekly Business Review): one dashboard per business (SEO, Banquet/Hotel, Property) with 5–7 headline metrics, trendlines, and owner notes. DRIs: every project has a single accountable owner; publish RACI where needed. SOPs: build and maintain playbooks for recurring workflows. Revenue & Client Ops (DigiMark) Prep QBRs, proposals, renewals/upsell trackers; ensure deliverables are on-time, on-scope. Stand up “deal desk” hygiene: margin checks, scope control, change-orders. Hospitality & Property Ops Maintain occupancy and bookings dashboards, event calendars, rate cards, vendor SLAs. Coordinate licenses, AMC schedules, fit-out/interiors milestones and payouts. Finance Hygiene Weekly cash snapshot, payables/receivables aging, milestone-linked vendor payments. Basic P&L variance notes, collections nudges, and documentation readiness for banks. People & Hiring Run hiring pipelines, structured interviews, bar-raiser loops, and onboarding. What Great Looks Like Ruthless prioritization, calm under pressure, ownership > status updates. Writes clearly and briefly; excellent WhatsApp/Email etiquette. Strong Google Sheets/Docs/Slides; builds clean dashboards fast. Can sanity-check numbers (unit economics, margins, projections). KPIs (first 90–180 days) Founder time freed: ≥6 hrs/week moved from low-value to high-leverage work. Decision velocity: 100% major decisions via memos; typical turnaround

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