service gm

5 days ago

Coimbatore, India Adharvaa Suzuki Full time

The General Manager – Service is responsible for managing the entire service department of the bike showroom, including workshop operations, service quality, customer satisfaction, team management, and profitability. The GM ensures adherence to standards, proper resource utilization, and efficient service processes.

Key Responsibilities:Service Operations:

  • Oversee day-to-day operations of the service workshop and reception.
  • Monitor job card opening, repair work, quality check, vehicle delivery, and invoicing.
  • Ensure compliance with service process and standards.
  • Supervise periodic maintenance, general repairs, and warranty jobs.

Customer Satisfaction (CSI):

  • Ensure high levels of customer satisfaction through effective handling of complaints and timely delivery.
  • Analyze and improve Customer Satisfaction Index (CSI) scores.
  • Implement customer feedback systems and loyalty programs.

Team Management:

  • Manage and motivate the service team, including Service Advisors, Technicians, Floor Supervisors, and Washing/Polishing Staff.
  • Conduct regular training and skill development sessions.
  • Set individual and team KPIs and monitor performance.

Revenue & Profitability:

  • Achieve service revenue, labour sales, and spare parts sales targets.
  • Control expenses and improve productivity and efficiency in operations.
  • Identify and promote value-added services (e.g., AMC, Extended Warranty, Accessories fitting).

Spare Parts & Inventory:

  • Coordinate with the Spare Parts Manager to ensure availability of fast-moving and critical parts.
  • Monitor inventory turnover, pilferage, and stock ageing.

Reporting & Coordination:

  • Prepare daily, weekly, and monthly reports on workshop performance.
  • Coordinate with the sales and insurance departments for PDI, free service, insurance claims, etc.
  • Liaise with service managers for audits, updates, and warranty processes.

Compliance & Safety:

  • Ensure all safety protocols and environmental norms are followed in the workshop.
  • Maintain cleanliness, orderliness, and branding in the service area as per standards.

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Work Location: In person

  • service gm

    4 days ago

    Coimbatore, Tamil Nadu, India Adharvaa Suzuki Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    The General Manager – Service is responsible for managing the entire service department of the bike showroom, including workshop operations, service quality, customer satisfaction, team management, and profitability. The GM ensures adherence to standards, proper resource utilization, and efficient service processes.Key Responsibilities:Service...

  • Leading Spinning Mills Co Looking for Gm Operations

    2 days ago

    Coimbatore, India BVR People Consulting Full time

    **Hi,** **Warm Greetings from BVR People Consulting!** **We are looking for a Senior Level position - GM (Operations) for a leading Spinning / Textile Mills company based at Coimbatore...** **Roles and Responsibilities** - Responsible for the overall top and bottom-line performance of the Division. - Initiate and sustain strategic initiatives towards...

  • sales gm

    6 days ago

    Coimbatore, Tamil Nadu, India Adharvaa Suzuki Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    The General Manager – Sales is responsible for overseeing all operations and sales activities . This includes managing the sales team, ensuring excellent customer service, meeting sales targets, maintaining inventory and ensuring smooth day-to-day functioning.Key Responsibilities:Sales & Target Management:Develop and execute strategic sales plans to...

  • sales gm

    5 days ago

    Coimbatore, India Adharvaa Suzuki Full time

    The General Manager – Sales is responsible for overseeing all operations and sales activities . This includes managing the sales team, ensuring excellent customer service, meeting sales targets, maintaining inventory and ensuring smooth day-to-day functioning. Key Responsibilities:Sales & Target Management: Develop and execute strategic sales plans to...

  • Mis Executive

    2 weeks ago

    Coimbatore, India Chandra Hyundai Full time

    1. Ensure to provide complete support in devising efficient ways to organize, store and analyze data with attention to security and confidentiality of MIS reports to improve the services and information flow required by the Management, employees, customers, etc., 2. Responsible for preparing Sales MIS reports monthly, weekly & daily basis as per requirement...

  • Sales Coordinator

    2 weeks ago

    Coimbatore Aerodrome, Tamil Nadu, India vsupportsolutions Full time

    **-Coordinating the sales and service teams by managing schedules, filing important documents, and** **communicating relevant information.** **-Maintains sales reports and customer records for weekly and monthly review meetings.** **-Reporting simultaneously to GM and Top Management about sales and service department activities.** **-Customer handling...

  • Bodyshop Advisor

    2 weeks ago

    Coimbatore, Tamil Nadu, India Varrsha Ford Full time

    SERVICE ADVISOR **Responsibilities**: - Technically evaluate the cars. - Submit report for each car according to the defined process. - Prepare the repair estimate (if required) of the car. - Estimate a market price of the car based on the inspection. **We are looking for**: - Should be open for traveling in the assigned region for special projects. -...

  • Travel Desk Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India M.N. Auto Products Pvt Ltd Full time

    Any Degree Rolls and Responsibilities ➤ Organizing travel plans is both domestic and international for the CEO, Directors, GM, Guests and our staffs as per requirements. ➤ Manage end-to-end travel plans efficiently and cost-effectively - Airlines, trains,transport and hotels as per our policy and manage last-time changes / Cancellations in a...

  • Assistant Manager- Trade Sales For Allied Products

    2 weeks ago

    Chennai, Tamil Nadu - Coimbatore, Tamil Nadu, India Talent Leads Consultants Full time

    Distributor Wholesaler Direct Dealer Project Sales Marketing Business Development Primary Sales Secondary Sales Customer Service and Key Account Management BTL Activities Excellent Work and Customer Centricity Sales Target Architects Developers Fabricators Contractors Builders Job Role Responsible for Handling present and Identification of...

  • Medical Transcription Supervisor

    6 days ago

    Coimbatore, Tamil Nadu, India NuScript Data Solutions Private Limited Full time

    **Job Summary** We are an India and US-based Medical Transcription Company providing services to US clients for the last 23 years. Currently, we have a team of 160 plus members including both office-based and home-based employees, and we also have vendors working across three countries namely India, USA, and Philippines. We are looking for a "**Medical...