Kiosk Owner

2 days ago

Gurgaon, India BLABLIBLU Full time

Job Title: Kiosk HeadDepartment: Retail / OperationsLocation: GurugramReporting To: Operations Manager / Business HeadJob Overview:The Kiosk Head will be responsible for overseeing the day-to-day operations of the kiosk, driving sales, maintaining brand standards, managing staff, ensuring excellent customer service, and achieving business targets.Key Responsibilities:- Manage overall kiosk operations including sales, inventory, and staff.-- Identify potential locations for kiosks (primarily in malls) and establish/maintain contacts with mall authorities for kiosk setup and coordination.-- Ensure smooth daily functioning, cleanliness, and presentation of the kiosk.-- Drive sales to meet and exceed monthly targets.-- Train, motivate, and supervise kiosk staff for efficient performance.-- Monitor stock levels and coordinate with the warehouse or supply team for replenishment.-- Handle customer queries and resolve complaints professionally.-- Maintain accurate sales reports, cash handling, and daily reconciliations.-- Ensure brand visual merchandising and display standards are met.-- Coordinate with management for marketing activities, promotions, and events.-- Ensure adherence to company policies and operational guidelines.-Requirements:- Bachelor’s degree in Business, Retail Management, or related field (preferred).-- 4 - 6 years of experience in retail operations or kiosk/store management.-- Strong leadership, communication, and problem-solving skills.-- Sales-driven mindset with attention to detail and customer satisfaction.-- Proficient in POS systems, MS Office, and basic reporting.-- Flexible with shifts and weekend operations.-Key Skills:Sales Management | Team Leadership | Customer Service | Inventory Control | Retail Operations | Location Identification | Mall Coordination | Communication | Problem Solving | Reporting

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