Site Reliability Engineer

6 days ago

Surat, India IAMOPS | Growth Fanatics DevOps Full time

Key Responsibilities

  • Perform Tier-1 monitoring, troubleshooting, and incident response for production systems.
  • Work in 24×7 shifts to ensure system uptime, reliability, and SLA adherence.
  • Escalate issues to DevOps, QA, FinOps, and Security teams as needed.
  • Execute predefined runbooks and document resolutions.
  • Maintain clear communication during incidents and handovers.

Requirements

  • 1–3 years of experience in IT operations, NOC, or support roles.
  • Basic understanding of cloud infrastructure (AWS preferred).
  • Strong troubleshooting and communication skills.
  • Willingness to work in rotational shifts - Must
  • Team player with a proactive attitude.

Preferred Qualifications

  • Familiarity with monitoring tools (New Relic, Grafana, CloudWatch).
  • Exposure to incident management processes and ITIL basics.

Skills: grafana,cloudwatch,newrelic,aws,troubleshooting,reliability,communication

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