Visa Consultant

23 hours ago

Gurugram, India RSK Travel Consultants Full time

We are seeking an experienced Visa Consultant to join our growing team in Gurgaon. The ideal candidate will have proven expertise in handling visa applications for multiple countries, managing documentation, and ensuring smooth submission processes at VFS centers. The candidate must also have strong knowledge of eVisa applications for various countries and be able to manage special cases efficiently.

Key Responsibilities

  • Manage end-to-end visa application process for multiple destinations including USA, Canada, UK, Schengen, Australia, Japan, and New Zealand.
  • Assist clients with accurate guidance on visa requirements, supporting documents, and timelines.
  • Prepare, verify, and process visa documentation, ensuring compliance with embassy/consulate guidelines.
  • Handle special case applications (complex documentation, rejections, appeals, etc.) with professionalism.
  • Submit visa applications at VFS centers and coordinate with embassies/consulates as required.
  • File eVisa applications for destinations such as Indonesia, Vietnam, Azerbaijan, Malaysia, Sri Lanka, UAE, Singapore, Hong Kong, India, Korea, South Africa, Kenya, Russia, and others.
  • Maintain updated knowledge of visa regulations, immigration policies, and travel advisories for different countries.
  • Provide clients with excellent customer service, addressing queries and ensuring transparency throughout the process.
  • Work closely with the travel and ticketing team to provide end-to-end solutions for corporate and individual clients.

Candidate Profile

Qualifications

  • Any Graduate/Post Graduate.
  • A degree/diploma in Travel & Tourism will be preferred.

Experience

  • Minimum 4 years of proven experience as a Visa Consultant/Officer in a travel agency or consultancy.
  • Hands-on experience with VFS application submissions and embassy coordination.
  • Strong background in filing eVisa applications for multiple countries.

Skills & Competencies

  • Excellent knowledge of visa documentation processes and embassy/VFS requirements.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to handle complex and special cases with confidence.
  • Good communication skills (written & verbal) in English; knowledge of other languages will be an advantage.
  • Customer-centric approach with a professional and polite demeanor.
  • Ability to work under pressure and meet tight deadlines.
  • Proficiency in MS Office, online visa portals, and eVisa application systems.

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