Client Solutions Manager, CPG, Amazon

1 day ago

Mumbai, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Job summary
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising.
If you're obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers (advertisers) deliver great products and brands, not just impressions; and that empowers customers to be decisive, rather than distract them - then we want you to come join us and make advertising even better.
Key job responsibilities
- Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
- Develop annual brand plans and campaign media plans
- Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients' KPIs
- Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
- Consult and educate advertisers with insights and solutions to achieve greater results on Amazon
- Strong project management skills to impact process improvements
- Work cross-functionally with sales and other Amazon partners to drive revenue and increase advertiser satisfaction
- Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients' goals
- Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions
- Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies
- Co-lead monthly and quarterly reviews with advertisers
BASIC QUALIFICATIONS:
- 3+ years of experience in digital marketing
- Strong project/program management skills to drive - process improvements and develop consistency in the services offered
- Excellent data driven storytelling skills - you create and deliver compelling presentations
- Analytical, data-driven approach to problem solving and a track record of driving results through continuous improvement
- Excellent written and verbal communication skills, strong attention to detail, and good follow-through
- Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule
PREFERRED QUALIFICATIONS:
- Experience in winning and retaining clients and establishing relationships with partners
- Experience working in e-commerce
- Experience selling nascent products or services
- Experience in operations, account management, or analytics

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