Sales Executive

4 weeks ago

india MANUBHAI ZAVERI ORNAMENTS PRIVATE LIMITED Full time

Job Description: Sales Executive (Gold/Diamond Category)

Location: Ahmedabad, India

Salary: The salary range for this position is between 2 to 4 lakh per year, commensurate with experience and qualifications. (Additional incentives average to 60k per year)

Role Summary:

As a Sales Executive specializing in the Gold/Diamond category at Manubhai Zaveri, your primary objective is to achieve sales targets while ensuring optimal inventory management. You will play a pivotal role in enhancing the overall customer experience in alignment with our retail strategy.

Key Responsibilities, Tasks, and Activities:

  • Inventory Management: Maintain meticulous control over inventory by conducting daily stock counts and reconciliations.
  • Retail Operations: Adhere to retail policies and procedures with precision. Manage store displays and ensure effective management of stock levels.
  • Customer Experience: Implement and execute customer experience programs to deliver unparalleled service. Strive to continuously enhance customer satisfaction.
  • Retail Marketing: Collaborate with the store manager to execute retail marketing plans effectively within the store.
  • Market Insights: Gather competitive intelligence and solicit customer feedback on products and services offered.
  • Customer Relationship Management: Serve as the primary point of contact for customers within the designated category. Cultivate and manage strong relationships with clients.
  • Performance Reporting: Prepare comprehensive weekly/monthly performance reports, tracking progress against targets.
  • Team Dynamics: Foster a positive team culture through effective communication, collaboration, and team-building initiatives.

Reporting to: Store Manager

Additional Points:

  • Sales Target Achievement: Demonstrate a proactive approach towards achieving and surpassing sales targets consistently.
  • Product Knowledge: Develop and maintain in-depth knowledge of Gold/Diamond products to effectively assist customers and drive sales.
  • Adaptability: Embrace changes in retail trends and adapt strategies accordingly to stay ahead in the market.
  • Professional Development: Take initiative in ongoing training and development opportunities to enhance skills and knowledge in retail sales and customer service.

Qualifications and Skills:

  • Previous experience in retail sales, particularly within the jewelry industry, is mandatory.
  • Strong communication and interpersonal skills.
  • Proven ability to work effectively in a team environment.
  • Excellent organizational and time management abilities.
  • Proficiency in MS Office suite (Word, Excel, PowerPoint).

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