Manager- Digital Transformation

3 weeks ago

Delhi, India Orient Electric Full time

Job ID

35069

Job Type

Full-time

Job Location

New Delhi

Experience

6-10 Years

Posted

18th September, 2025

Posted by

Aanchal Malhotra

Job Description

Role Overview

The Manager – Commercial Digital Transformation & Enablement will act as a key driver of SOP (process documentation), process standardization, automation, and digital enablement within the Branch Commercial function. The role requires a strong understanding of Sales commercial processes, sales automation tools, and IT-driven solutions, with understanding of SAP/ DMS/ SFA with the ability to lead transformation initiatives and ensure seamless adoption across stakeholders. The incumbent will function as both a strategic enabler and execution lead, bringing in a highly automation-focused mindset to enhance operational efficiency, scalability, centralisation and business impact.

Key Responsibilities

Process Understanding & Standardization

  • Map, analyze, and standardize Sales commercial processes across branches.
  • Identify inefficiencies and design solutions supported by automation and digital tools.
  • Establish governance frameworks to ensure consistent process adherence.

Digital Enablement & Automation

  • Lead sales automation, ERP- SAP, DMS and digital workflow initiatives within branch sales commercial operations.
  • Partner with IT and business stakeholders to design and deploy scalable automation solutions.
  • Champion a digital-first, automation-driven mindset across teams.

Transformation & Change Management

  • Drive large-scale transformation projects from planning to execution.
  • Facilitate adoption of new tools and processes through training and communication.
  • Act as a change agent, enabling teams to transition smoothly into digital ways of working.

Stakeholder & Program Management

  • Collaborate with Sales, IT, Finance, and Corporate functions to deliver aligned outcomes.
  • Manage multiple stakeholders, ensuring transparency, alignment, and timely delivery.
  • Track program progress, risks, and KPIs to ensure successful execution.

Commercial Support & Governance

  • Support branch teams in digital adoption and issue resolution.
  • Monitor compliance and risk controls within automated processes.
  • Continuously explore new areas for automation within sales commercial functions.

Key Skills & Competencies

  • Strong Sales commercial process knowledge with ability to simplify and standardize.
  • Proven expertise in digital transformation, automation, and IT-enabled solutions.
  • Skilled in program management and stakeholder engagement.
  • Strong analytical, problem-solving, and solution design capabilities.
  • Excellent communication, influencing, and change management skills.

Qualifications & Experience

  • MBA / Postgraduate in Business, Commerce, Technology, or equivalent.
  • CA/ CA Inter/ CWA preferable
  • 6–10 years of experience in commercial operations, process automation, or digital transformation roles.
  • Hands-on exposure to sales automation tools, ERP platforms, and commercial digitization.

Proven success in leading large-scale automation and transformation

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