Renewal specialist

3 weeks ago

Bangalore, India Arcserve Full time

Arcserve is looking for an experienced Saa S Renewals Specialist for the NAM region, based out of our Bangalore office. As a Saa S Renewals Specialist, you will own and manage a renewal book of business for existing customers across the NAM region. You will be primarily responsible for ensuring successful and on-time renewals. The ideal candidate should have prior experience in at least one of the following areas: Account Management, Renewals Management, Channel Management, or Customer Success. Additionally, the candidate should have excellent communication skills and experience coordinating with cross-functional teams such as Sales, Renewal Operations, Channel Teams, Finance, and others. What You’ll Do: Meet quarter-over-quarter renewal quotas and ACV plans. Review, validate, and provide accurate renewal quotes to distributors 90 days in advance of the contract renewal date. Negotiate and drive incremental standard uplift on renewals. Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Sales Engineering team to help in mitigating any potential renewal risk. Coordinate renewal activities with assigned Sales, Partners, and Distributors; develop a successful working relationship based on geographic alignment. Proactively manage your individual forecast for CQ +1, updating renewal opportunity stage progression in CRM. Conduct periodic pipeline review and forecast meetings with Distributors and Partners. Stay up-to-date with Product Training/Certifications and Company Updates. Who You Are: 2+ years of experience in Renewals, Account Management, Inside Sales, or Customer Success in a Saa S based company. Bachelor's degree in any discipline. Proven track record of exceeding sales targets and achieving renewal goals. Comfortable selling in a team environment with responsibilities for accurate forecasting. Experience working with global customers (i.e., US, EMEA, and APAC). Prior experience working in a Channel/Partner ecosystem is a plus. Prior experience selling IT Hardware or Saa S products is a plus. Results-driven with strong analytical and negotiation skills. Excellent verbal and written communication skills. Experience with Salesforce CRM is preferred but not mandatory. Experience working with global customers (i.e., US, EMEA, and APAC). Share CV and details: Renewal exp: Curr CTC: Exp CTC: Notice: Fine with 9pm-6am shift:

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