Outreach specialist

5 days ago


Bangalore, India ATFX Full time

Conduct proactive outreach, including cold calls, to convert leads and re-engage inactive clients Provide personalized support and tailored solutions to enhance the client experience Monitor trading activity, identify growth opportunities, and guide clients through the onboarding and funding process Report and reflect client needs and market feedback to management in a timely manner to help shape service offerings and align with market demand Maintain accurate client records and follow up on key action items to ensure quality service Good command in written and spoken English. Proficiency in additional local languages is a plus. Minimum 6 months experience of doing outbound call to convert leads into trading clients in FX industry, OR Minimum 1 year experience of doing outbound call to convert leads into clients in other industry Experience in managing leads using CRM system, preferably salesforce Experience in using phone call system and chat tool system to help in conversion Conversion experience must involve converting leads to funded clients or paying customer. Lead generation or Qualifying leads experience is not suitable for this role. Must be able to communicate in Hindi and English We offer an exciting career opportunity and competitive remuneration to the successful candidate.



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