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Sales Development Representative

2 months ago

Kochi Naval Base, India Lektik Full time
Sales Development Representative (SDR) Job Summary: Lektik is looking for an experienced Sales Development Representative (SDR) to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience in call centers or customer care, with a strong ability to engage and communicate effectively with US-based customers. Your primary responsibility will be to initiate and develop relationships with potential customers, qualify leads, and set up appointments for the sales team. Key Responsibilities:-

Proactively reach out to prospects via phone, email, and other communication channels.-

Engage with potential customers to understand their needs and qualify them as leads.-

Schedule meetings and appointments for the sales team with qualified prospects.-

Maintain accurate records of all interactions in the CRM system.-

Collaborate with the sales team to ensure a smooth handoff of leads.-

Meet or exceed monthly quotas for outreach, lead qualification, and appointment setting. Requirements:-

Minimum 2 years of experience in a call center or customer care role, preferably interacting with US-based customers.-

Excellent communication skills with a strong command of spoken and written English.-

Ability to build rapport and establish trust quickly with customers.-

Strong organizational skills and attention to detail.-

Experience working with CRM systems and lead management tools.-

Goal-oriented with a desire to meet and exceed targets. Preferred Qualifications:-

Previous experience in sales development or a similar role.-

A proactive, positive attitude with the ability to work independently and as part of a team. Why Join Us?-

Opportunity to work with a motivated, supportive team.-

Competitive salary with performance-based incentives.-

Ongoing professional development and career growth opportunities.