Customer Relations Manager

2 days ago


Jaipur, India Wings Lifestyle Full time

Company Description

Suti represents ethnicity like no other, offering a one-stop brand for all your traditional needs with designer apparel and elegant women's fashion wear. Suti's designs blend contemporary sensibilities with traditions of excellence, celebrating Indian heritage through innovative and bold use of traditional art. The brand has grown to retail through over 38 outlets across the country and is still expanding. Suti's product range includes specialized areas such as embroidery, block prints, and beadwork, alongside a diverse selection of garments that are truly Indian in design.

Role Description

This is a full-time on-site role for a Customer Relations Manager located in Jaipur. The Customer Relations Manager will be responsible for managing customer interactions and ensuring a high level of customer satisfaction. Daily tasks include handling customer inquiries and complaints, developing and implementing customer service policies, and leading a team of customer service representatives. Additional responsibilities include analyzing customer feedback to improve services and coordinating with other departments to resolve issues.

Qualifications

  • Excellent verbal and written communication skills
  • Strong problem-solving and conflict resolution skills
  • Experience in customer service management and team leadership
  • Ability to analyze customer feedback and implement improvements
  • Strong organizational and multitasking abilities
  • Proficiency in CRM software and other customer service tools
  • Bachelor's degree in Business Administration, Marketing, or related field

Experience in the fashion or retail industry is a plus



  • Jaipur, Rajasthan, India Lakkadhaara Furniture Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations. Our...


  • Jaipur, India Lakkadhaara Furniture Full time

    Company Description Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations. Our...


  • Jaipur, Rajasthan, India Wings Lifestyle Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSuti represents ethnicity like no other, offering a one-stop brand for all your traditional needs with designer apparel and elegant women's fashion wear. Suti's designs blend contemporary sensibilities with traditions of excellence, celebrating Indian heritage through innovative and bold use of traditional art. The brand has grown to...


  • Jaipur, India ILearn Future Full time

    Hi Everyone, Greetings of the day!!! We are hiring for Executive - Customer Relation ( only Female) **Job Title**: Executive - Customer Relation - Project **Group | Department** Corporate & Public Relations | Customer Relation **Job Location**: JAIPUR **Target Industries**: Any **Band & Grade**: Junior Management **Competency Level**:Individual...


  • Jaipur, Rajasthan, India Sky Volt Private Limited Full time

    the solar energy sector About Sky-Volt Private LimitedIncorporated on 27th April 2022 Sky-Volt Private Limited is on a mission to electrify every household in India by harnessing the power of the sun We are rapidly emerging as one of Indias largest private power producers and a leading turnkey EPC player in the Indian PV solar industry With an in-house...


  • Jaipur, Rajasthan, India Aatish Trading Co Full time

    We are looking for dynamic and customer-focused professionals to join our team as Corporate & Public Relations Officers (Customer Relations). The role requires strong communication skills, the ability to build and maintain relationships, and a customer-first mindset. You will act as a bridge between the organization and its customers/public, ensuring a...


  • Jaipur, Rajasthan, India Inkline Atelier Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionInkline Atelier is a media and event production company based in Jaipur, India, specializing in film shoots, weddings, advertisements, brand campaigns, and live events. We are passionate about delivering professional, creative, and seamless experiences for our clients.We don't just execute events—we build lasting relationships by...


  • Jaipur, India Aniar placement services Full time

    Job Description: Executive Assistant / CRM (Female) at Murphy Lightings Murphy Lightings, a leading company in the lighting industry, is seeking a skilled and proactive Executive Assistant / CRM professional to join our team. As an Executive Assistant / CRM at Murphy Lightings, you will play a crucial role in providing administrative support to our...


  • Jaipur, Rajasthan, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 50,00,000

    Transform customer experiences through proactive issue resolution and exceptional communication skills.Key Responsibilities:Customer Engagement: Engage with customers via phone and chat to address their queries and concerns.Product Expertise: Provide accurate and knowledgeable responses to questions about products, pricing, and availability.Interdepartmental...


  • Jaipur, Rajasthan, India Webspiders Interweb PvtLtd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Key Responsibilities:Monitor KPIs to ensure adherence to service level agreements (SLAs).Guide new customers through the onboarding process, ensuring a smooth and seamless experience.Provide assistance to customers in using our products and services.Proactively identify and address customer needs and concerns.Maintain customer satisfaction and...