Customer Relation Executive

1 week ago

Jaipur, India Aniar placement services Full time

Job Description: Executive Assistant / CRM (Female) at Murphy Lightings

Murphy Lightings, a leading company in the lighting industry, is seeking a skilled and proactive Executive Assistant / CRM professional to join our team. As an Executive Assistant / CRM at Murphy Lightings, you will play a crucial role in providing administrative support to our executives while also managing and enhancing our customer relationship management efforts.

**Responsibilities**:
Executive Assistant:
1. Provide comprehensive administrative support to the executives, managing calendars, scheduling meetings, and coordinating appointments.

3. Prepare and organize documents, reports, and presentations for internal and external meetings.

4. Coordinate travel arrangements and accommodation for business trips as required.

5. Maintain confidentiality and handle sensitive information with the utmost discretion.

6. Assist in preparing and monitoring budgets, expenses, and financial reports.

7. Collaborate with other teams and departments to ensure smooth communication and efficient workflow.

8. Organize company events and special projects as directed by the executives.

CRM (Customer Relationship Management):
1. Develop, implement, and maintain effective CRM strategies to enhance customer engagement and satisfaction.

2. Manage customer databases and ensure accurate and up-to-date customer information.

3. Track and analyze customer interactions, feedback, and inquiries to identify trends and improve customer support processes.

4. Collaborate with sales and marketing teams to optimize customer acquisition and retention strategies.

5. Implement CRM tools and technology to streamline processes and improve efficiency.

6. Generate regular reports on customer interactions and feedback to senior management.

7. Handle customer escalations and ensure prompt resolution of issues to maintain a high level of customer satisfaction.

8. Continuously update and improve customer service policies and procedures.

**Requirements**:
1. Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

2. Proven experience as an Executive Assistant or in a CRM role for 2 to 4 years, preferably in a similar industry.

3. Excellent organizational and time-management skills with the ability to multitask and prioritize effectively.

4. Strong written and verbal communication skills with a professional and friendly demeanor.

5. Proficiency in using CRM software and Microsoft Office suite.

6. Ability to work independently, take initiative, and make decisions with mínimal supervision.

7. A customer-centric approach with a keen focus on providing exceptional service.

8. High level of integrity, professionalism, and discretion in handling confidential information.

**Salary**: The offered salary for this position ranges from 18 to 28 LPA (Cost to Company) based on qualifications, experience, and expertise.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹28,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer relationship management: 1 year (preferred)

**Speak with the employer**
+91 9146699430

  • Executive - Customer Relations

    7 days ago

    Jaipur, India ILearn Future Full time

    Hi Everyone, Greetings of the day!!! We are hiring for Executive - Customer Relation ( only Female) **Job Title**: Executive - Customer Relation - Project **Group | Department** Corporate & Public Relations | Customer Relation **Job Location**: JAIPUR **Target Industries**: Any **Band & Grade**: Junior Management **Competency Level**:Individual...

  • Customer Relations Executive

    1 week ago

    Jaipur, Rajasthan, India Inkline Atelier Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionInkline Atelier is a media and event production company based in Jaipur, India, specializing in film shoots, weddings, advertisements, brand campaigns, and live events. We are passionate about delivering professional, creative, and seamless experiences for our clients.We don't just execute events—we build lasting relationships by...

  • Customer Relation Executive

    1 week ago

    Jagatpura, Jaipur, Rajasthan, India Maa Satti Jewels Full time

    Job Summary: We are seeking a proactive and customer-focused CRM Executive/Manager to manage client relationships, handle inquiries, track orders, and support the sales process in our jewelry manufacturing business. This role plays a vital part in maintaining long-term business relationships, especially for B2B clients (retailers, wholesalers, designers,...

  • Customer Relation Executive

    2 weeks ago

    Jaipur, Rajasthan, India Jyoti HR Full time

    **Hiring urgently Customer Relation Executive for multiple location (Sikar Road/Vidhyadhar Nagar/Vaishali Nagar/Jhotwara) in Jaipur** **Qualification : Any Graduation (BBA/B.Com/BSc/B.Tech/BA)** **Experience : 0 -3 years of experience (Freshers also apply)** **Salary : 15,000/- to 18,000/- (According to experience)** **Immediate joining** **Good...

  • Customer Relation Executive

    2 weeks ago

    Raja Park, Jaipur, Rajasthan, India Jyoti HR Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Urgently required Customer Relation Executive for a Company in Raja park, JaipurRelevant and nearby candidate may applyImmediate joiningExperience : 2 to 3 years of experienceSalary : 15,000/- to 20,000/- (According to experience)Qualification : GraduationGood Computer knowledge like MS word, Excel, Google sheets, internet, mail drafting etc. requiredGood...

  • Customer Relations Executive

    2 weeks ago

    Jaipur, Rajasthan, India Webspiders Interweb PvtLtd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Key Responsibilities:Monitor KPIs to ensure adherence to service level agreements (SLAs).Guide new customers through the onboarding process, ensuring a smooth and seamless experience.Provide assistance to customers in using our products and services.Proactively identify and address customer needs and concerns.Maintain customer satisfaction and...

  • Customer Relation Executive

    6 days ago

    Gopalpura, Jaipur, Rajasthan, India Arora Motocorp PVT LTD Full time

    Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing new ways to meet customers’ needs - Handling customer complaints - Overseeing the interactions between customers and key team members, such as Customer Service Representatives - Creating and executing retention campaigns - Developing marketing campaigns to...

  • Customer Relations Manager

    2 weeks ago

    Jaipur, Rajasthan, India Lakkadhaara Furniture Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations. Our...

  • Customer Relations Manager

    1 week ago

    Jaipur, Rajasthan, India Wings Lifestyle Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSuti represents ethnicity like no other, offering a one-stop brand for all your traditional needs with designer apparel and elegant women's fashion wear. Suti's designs blend contemporary sensibilities with traditions of excellence, celebrating Indian heritage through innovative and bold use of traditional art. The brand has grown to...

  • Customer Relation Executive

    2 weeks ago

    Jaipur, India RISHABH SUZUKI Full time

    Making service reminder calls - Taking post service follow-ups - Handling customer complaints. Qualification - Graduate Minimum 1 year experience required. Good communication skills **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up to ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...