Order management

4 weeks ago

Bengaluru, India NCR Voyix Full time

Job SummaryWe are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as the single point of contact for customers regarding service agreements and maintenance billing, working closely with service sales and service teams.Key Responsibilities:Minimum 3 years of experience in Order Management and Billing, preferably in a global or multinational environment.Coordinate order processing and billing activities for Order Management contracts.Supervise and manage daily tasks of the Customer Advocate Team.Review legal agreements for completeness of terms and conditions related to maintenance billing.Maintain and update equipment databases, including movements, additions, and cancellations.Manage invoicing processes, ensuring alignment with customer preferences and revenue recognition criteria.Ensure compliance with NCR Voyix policies and procedures.Perform monthly reconciliation and reporting of revenue data, including corrections and clarifications.Handle archiving and record retention in accordance with company policies.Provide support for internal and external audits as required.Education Qualification:Bachelor’s degree in finance, Accounting, Business Administration, or a related field.Skills & Competencies:Strong problem-solving and customer service skills.Excellent communication skills across various levels of the organization.High sense of urgency and accountability.Ability to work collaboratively with cross-functional teams.Passion for delivering exceptional service and resolving issues effectively.Language Requirements:Proficiency in English and Japanese is mandatory.JLPT certification (N1 to N5) is required.Preferred QualificationsExperience working with outsourced operations.Exposure to global or multi-country environments.Strong analytical and reporting skills.

  • order management

    16 hours ago

    bengaluru, India Randstad Full time

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  • Order Management

    2 weeks ago

    Bengaluru, India Teamware Solutions Full time

    Job Description Key Responsibilities: - Process and manage customer orders from receipt to delivery. - Coordinate with sales, finance, warehouse, and logistics teams to ensure timely order fulfillment. - Track orders, resolve discrepancies, and ensure accurate order documentation. - Handle customer queries related to order status, delays, or changes. -...

  • Order Management

    2 weeks ago

    Bengaluru, Karnataka, India Black Box Full time ₹ 4,00,000 - ₹ 12,00,000 per year

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    2 weeks ago

    Bengaluru, Karnataka, India Clarity Consulting Full time ₹ 2,00,000 - ₹ 6,00,000 per year

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  • Order Management

    3 days ago

    Bengaluru, Karnataka, India Teamware Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role: Order Management SpecialistLocation: Hyderabad and BengaluruNotice Period: Immediate - 15 DaysExperience - 1-5 YearsWork from Office( 5 Days working)Rotational ShiftAbout the Role: This role focuses on managing and supporting telecommunications operations and order management processes. The position ensures high performance, reliability, and security...

  • Order Management

    2 weeks ago

    Bengaluru, Hyderabad, India Teamware Solutions Full time ₹ 3,00,000 - ₹ 9,00,000 per year

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    2 weeks ago

    Bengaluru, India PowerSchool Full time

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    Bengaluru, India HARMAN International Full time

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  • Order Management Specialist

    2 weeks ago

    Bengaluru, India Teamware Solutions Full time

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  • Ericsson Order Care

    1 day ago

    Bengaluru, India CloudNausor Technologies Full time

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