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Operations & CRM Manager

3 months ago


india Snapbot Full time
Job Description

Job Summary :
Responsible for driving sales and managing daily operations across regional events, the Sales and Operations Manager ensures performance, revenue growth, and operational excellence, aligning with Snapbot's strategic goals.

Key Responsibilities :

  • Develop strategic sales plans to meet targets and expand customer base.
  • Manage all aspects of event operations, ensuring efficiency and high-quality service.
  • Lead, train, and support team members to foster a high-performance culture.
  • Analyze performance metrics and make data-driven decisions to optimize sales and operations.
  • Manage budgets, control costs, and improve profitability.
  • Maintain strong client relationships, ensuring customer satisfaction and retention.

Requirements

Required Qualifications :

  • Bachelor’s degree in Business, Sales, or related field.
  • Proven track record in sales and operations management, preferably in the events or entertainment industry.
  • Strong leadership, communication, and organizational skills.

Benefits

Benefits :

  • Competitive salary with performance incentives.
  • Health benefits and insurance.
  • Professional development and career growth opportunities.

Requirements
Required Qualifications: Bachelor’s or master’s degree in Business Administration, Marketing, or related field. Proven experience in business development, sales, or a related role, preferably in the events or hospitality industry. Strong leadership skills and experience managing a team. Excellent communication, negotiation, and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Desired Skills: Strategic thinking and problem-solving skills. Experience in managing franchise operations is a plus. Tech-savvy with an understanding of CRM systems and modern sales tools.