Tele Caller

2 months ago


bangalore, India SIB Operations and Services Limited Full time

Qualification:

Graduation in any stream

Min Experience

1)Minimum 6 Months of experience in Tele calling preferred.

2) Fresher may also apply.

Salary:-

17500/- + ESI + Other Statutory benefits

Age

Not exceeding 30 years.

Language Required 

  •    Kannada and English
  •    Kannada, English, and Hindi
  •    Kannada, English, Telugu
  •    Kannada, English, Tamil

Proficiency in any extra language along with Kannada and English will be an added advantage.

Major Responsibilities

  •     Answering calls and resolving queries about products
  •      Lead conversion – Pre-approved loan products
  •      Collection of lead data from existing or potential customers on Products other than pre-approved loans.
  •      Conveying verbal acknowledgments of offers to the Sales group for closing the leads.
  •      Keep up quality service by adhering to organizational guidelines.
  •     Reaching potential or existing clients to advise them about product descriptions and offers and campaigns utilizing pre-defined scripts.
  •      Obtaining customer feedback and handling queries & complaints, if any

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