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ServiceNow IT Asset Management Specialist
2 months ago
ServiceNow
IT Asset Management Specialist (SAM)
Location:
Offshore(Hybrid)
Years of Experience:
5+ years of experience
The client is looking those candidates who have done SAM Implementations in ServiceNow not experience in HAM/SAM Procurement.
Key Responsibilities:
IT Asset Management:- Oversee the full lifecycle of IT assets, including acquisition, deployment, maintenance, utilization, and disposal.- Implement and maintain best practices for IT asset management processes, ensuring compliance with industry standards.
ServiceNow HAM & SAM Implementation:- Lead the implementation and configuration of Hardware Asset Management (HAM) and Software Asset Management (SAM) modules in ServiceNow.- Customize ServiceNow workflows, forms, and reports to meet organizational needs.- Integrate HAM and SAM processes with other ITSM modules within ServiceNow.
Compliance and Risk Management:- Ensure software licensing compliance, track license usage, and avoid over-licensing or under-licensing.- Develop and enforce policies and procedures to mitigate risks associated with IT assets.
Asset Optimization:- Analyze asset data to identify opportunities for cost savings, asset reutilization, and optimization.- Implement strategies for effective asset procurement and management.
Stakeholder Collaboration:- Work closely with IT, Finance, Procurement, and other departments to align asset management strategies with organizational goals.- Provide training and support to teams on IT asset management best practices and ServiceNow usage.
Reporting and Analytics:- Generate detailed reports and dashboards to monitor asset performance, compliance, and financial impact.- Present findings to senior management and recommend improvements.
Experience:- 2+ years of experience in IT Asset Management, with a focus on HAM & SAM.- Proven experience in implementing and managing HAM & SAM modules within the ServiceNow platform.- Strong knowledge of IT asset lifecycle management, software licensing, and compliance.
Skills:- Proficiency in ServiceNow, particularly in HAM and SAM modules.- Excellent understanding of ITIL processes and frameworks.- Strong analytical and problem-solving skills.- Ability to work independently and manage multiple priorities in a fast-paced environment.
If you are interested in exploring this new opportunity, please connect with me or send your resume to
