Customer Support
3 weeks ago
As a Technical support engineer, you will provide technical support to customers world-wide. Will demonstrate excellent interpersonal skills while troubleshooting technical issues, provide timely customer feedback, and support roll-out of new applications, among other duties.What You’ll Be Responsible For:- Troubleshooting technical issues directly with customers with various technical skill levels Diagnosing and repairing faults- Engaging with customers directly to quickly get to the root of their problem Taking a customer through a series of actions to resolve a problem- Provide support in the form of procedural documentation Managing multiple cases at one time- Showing a passion for continued learning, staying abreast of new technology and techniques- Manage your own workload by accurately gauging timelines and meeting deadlines- Work across teams and communicate with leadership, product owners, and other technologistsWhat You Bring:- Degree in Computer Science or Information Technology or Telecommunications and 10+ years of IT helpdesk, technical engineering support and customer service experience within a high traffic environment- Experience in Core network/Paco operation will be preferred.- Certification in Microsoft, Linux, Network Plus or Cisco is advantageous- Experience with network monitoring software, IP network and applications to read logs (Wireshark) Experience with running trace logs for telecom troubleshooting- Experience with Salesforce, Zendesk or ticket tracking best practice Knowledge of GSM Network / WCDMA network / 3G/LTE network/ service applications characteristics and capabilities is preferable but not mandatory.- Good written and verbal communication in English Good verbal communication and average written communication skills in Mandarin language is must.- Consistent attention to detail High level of commitment Team Player- Customer focus approach and sense of urgency
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Customer Support Representative
1 week ago
Sector-128 Noida, Noida, Uttar Pradesh, India NEET SUPPORT Full time**About NEET Support** **Key Responsibilities** - **Issue Resolution**: Resolve customer queries, complaints, and concerns promptly and effectively. - **Follow-ups**: Maintain follow-ups with students and parents to ensure their issues are resolved and they are satisfied with the service. - **Database Management**: Update and maintain accurate records of...
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Customer Support Executive
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and outbound...
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Customer Support Executive
2 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and outbound...
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Customer Support Executive
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...
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Customer Support Executive
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
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Customer Support Executive
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
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Customer Support Executive
4 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
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▷ 15h Left! Customer Support Executive
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities - Handle inbound and outbound...
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International Voice
3 days ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
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International Voice
3 days ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
