Front desk receptionist

2 weeks ago

Ahmedabad, Gujarat, India HarshNad International Pvt. Ltd. Full time

Job Title: Receptionist cum TelecallerSalary Range: ₹15,000–₹25,000/monthEducational Qualification: Minimum 12th pass, preferred graduate.Experience: 2+ years in the service-based industry, preferably with telecalling experience.Key Responsibilities:Reception Duties: 1. Client Greeting and Handling:
• Greet visitors and clients warmly.
• Direct them to the relevant department or staff member. 2. Call Management:
• Handle incoming calls and transfer to appropriate departments.
• Maintain a professional tone and resolve general inquiries. 3. Scheduling and Coordination:
• Manage meeting room bookings and schedules.
• Coordinate with the HR or management for interviews or client meetings. 4. Record Maintenance:
• Maintain a visitor logbook and monitor office entries.
• Update and manage records of inquiries and feedback.Telecalling Duties: 1. Lead Follow-Ups:
• Call prospective leads, explain services, and schedule appointments.
• Follow up with clients and ensure a seamless onboarding experience. 2. Sales Assistance:
• Pitch basic services to interested clients when the sales team is unavailable. 3. Data Management:
• Update CRM with call logs, feedback, and lead status.Key Qualities Required:
• Fluent in English, Hindi, and Gujarati.
• Strong communication and interpersonal skills.
• Ability to multitask (reception and telecalling).
• Professional appearance and demeanor.
• Proficiency in MS Office and basic CRM software.
• A proactive attitude to engage with clients and staff. Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours:???? ZSeiq4 HJCmitnha8Applications without this test will not be considered.

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