Front Desk Receptionist

2 weeks ago

Ahmedabad, Gujarat, India Kaizen Hospital Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

Job Responsibility of Front Desk Executive

  • OPD Management and Consultants Coordination.
  • Telephone operations.
  • Perfect Appointment and Scheduling.
  • Courtesy calls for patient follow up.
  • Information delivery
  • Supervising Report dispatch
  • Supervising the Reception
  • Supervising and checking of daily availability of the consultation.
  • Entry in HIMS module & to generate the payment receipts.
  • Maintaining attendance, leave & delays in absenteeism of the Consultants.
  • Giving on-the-job training to new joiners and colleagues.
  • Preparing the requirements for Consultant (Visiting Cards, Letter Heads, aprons, name plates, etc.)
  • Assisting in procedure of Endoscopy & OT bookings.
  • Inter departmental co-ordination (Wards, H/K, Maintenance, Stores, Admin, IT)
  • Handles patient grievances (regarding waiting period for the Doctors and Non

Availability or rescheduling of an appointment)

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