Netsuite Administrator

Role Introduction
The NetSuite Administrator at OneAdvanced plays a central role in optimizing our core business processes through the effective management, configuration, and maintenance of our NetSuite system. Your role will involve a blend of technical acumen and project management, focusing on delivering high-quality NetSuite solutions that support our operational needs.

What You Will Do
Key Responsibilities:

• Collaborating with Stakeholders: Engage actively with internal teams to define project scopes, establish deliverables, and ensure alignment of expectations throughout each phase of the lifecycle.
• System Configuration and Maintenance: Manage the configuration of NetSuite to meet business requirements, including setting up user roles and permissions, customizing forms, and maintaining lists and records.
• User Support and Training: Provide ongoing support to NetSuite users, addressing system issues and training employees on how to use various features effectively.
• Managing System Upgrades: Coordinate with the IT team to implement system upgrades, ensuring they are completed smoothly and without disrupting business operations.
• Monitoring System Performance: Regularly monitor and review system performance, identifying opportunities for improvement and implementing solutions to enhance functionality and user experience.
• Data Integrity and Security: Ensure the integrity and security of NetSuite data through regular audits, compliance checks, and coordination with security teams.
• Developing Reports and Dashboards: Create and manage reports and dashboards that provide insightful business analytics to help stakeholders make informed decisions.
• Documenting Processes and Policies: Maintain thorough documentation of all system processes and policies to ensure consistency and provide a reference for training and troubleshooting.
• Facilitating Change Management: Lead change management initiatives related to NetSuite, ensuring that changes are implemented effectively and are well-received by users.
• Recommending SaaS Solutions: Evaluate and integrate complementary SaaS solutions to boost the capabilities of NetSuite, focusing on enhancing system functionality and user experience.
• Working in M&A Environments: Address and manage the unique challenges associated with mergers and acquisitions, adapting systems and processes as necessary.

What You Will Have

• Experience: A minimum of 5 years of experience in NetSuite administration, with exposure to SuiteProjects, ZAB Billing, and tax localization tools like Avalara preferred, but not mandatory.
• Interpersonal Skills: Strong communication and interpersonal skills, capable of working effectively with various departments and fostering a collaborative environment.
• NetSuite Platform Expertise: Solid understanding of NetSuite functionalities necessary for effective system administration, including user management, security, and data analytics.
• Problem-Solving Skills: Strong analytical and problem-solving skills, capable of diagnosing and resolving system issues promptly.
• Project Management: Experience with project management principles, able to manage multiple priorities and tasks in a fast-paced environment.
• Training and Development: Ability to develop and deliver training materials and sessions to help users understand and utilize NetSuite more effectively.
• Understanding of Business Processes: Knowledge of key business processes and how they integrate with NetSuite, particularly in finance and operations.
• Technical Skills: Familiarity with basic programming and database management, beneficial for troubleshooting and making minor system modifications.
• Security and Compliance: Awareness of data security and compliance standards applicable to NetSuite and the ability to implement these standards effectively.
• Adaptability: Flexibility to adapt to new technologies and changes in business requirements, maintaining a proactive approach to system management.

What We Do For You

• Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
• Annual Leave – 20 days of annual leave, plus public holidays
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7.
• Personal Growth – We're committed to enabling your growth personally and professionally through development programmes.
• Life Insurance - 2x annual salary
• Personal Accident Insurance - providing cover in the event of serious injury/illness.
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success.

Who We Are
OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to
power the world of work
and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here