Head of Information Technology
4 weeks ago
Location: Mumbai
About role:
Overall Responsible for IT Department.
Principal Accountabilities:
Network Connectivity Minimum Down time and maximum uptime.
Monitoring of Server & E-mail admin panels
Monitoring of hardware, software & networking requirements of the organization, Warehouse or any other place as required by Management
Maintain data security of company
Monitoring of Network, Switch, Router, access point, firewalls, door security, end point seqrite (antivirus) etc.
Microsoft Dynamics ERP
Monitoring of EPBX, CCTV, attendance software, Printers, secure prints and user console.
Managing and Handling ERP.
Managing Handling and of company’s website mobile app, social media & Market Place.
Digital Marketing is to be done periodically to get maximum coverage and business leads.
Preparing & keeping asset inventory updated
Managing data backup system including CCTV
Handling & maintaining VPN connectivity
Renewal of Microsoft 365 every year within timeline ann.
Ensure Firewall Configuration is timely updated also bundle package enabled to ensure external and internal protection.
Antivirus Annual Renewal.
IT CCTV Security System to be ready with proper storage system configured with 90 days (about 3 months) backup for corporate office and 1 year data backup to be available for warehouses.
All CCTV Data to be kept separately with proper labels affixed mentioning date and time individually on drive with access granted to the management.
Document Management system for scanning and indexing old pages to be available in digital medium. Approximate pages are 5 lakhs pages to be scanned.
Microsoft ERP Basic/Outlook/Printer Training or ppt on various modules and workflow to be available and scheduled in a timely manner.
Prepare Policy for IT CRM/ Ticketing system as per ITIL standard to be available
Prepare Policy for E-waste - A properly defined policy for identifying and discarding E-waste to be adhered to as per industry standards.
Prepare Policy for Asset Management to be available to identify assets/warranty/depreciation
Provide Monthly IT Training to the Staff
Submit Daily/Weekly Report to Reporting Manager
Train New Hires (Do’s & Don’t of IT Department)
Prepare and implement IT Training calendar after approval of Reporting Manager
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