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Crm software functional support

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Ahmedabad, India Daemon Information Systems Full time

We are looking for candidates with an experience of 2- 3 years in CRM / ERP Support & Implementation who can be a part of our Dae Build CRM Software Functional Support team. The CRM Software Functional Support profile would be :- Ensuring absolute success of each Dae Build CRM Implementation. Ensuring absolute satisfaction and happiness of each customer by offering the best functional and technical support. QA Testing on the Implementation. Online and Onsite Software Training. Hand holding the clients. Online and Onsite Technical support which includes resolving client queries, troubleshooting errors, and ensuring absolute customer satisfaction. Upgradations of the software versions. Work closely with development team during Software Development Cycle. Responsible for Manual Testing using latest Techniques and Methodologies and ensure that all products are of very high quality. Responsible for logging defects and tracking them to closure.· Ensuring absolute success of each Dae Build CRM Implementation.