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Customer Relationship Executive

3 months ago

okhla, India Paradise Placement Consultancy Full time

Job Description:

We have an opening for the position of Customer Relationship Executive  for a Reputed Company at the  Delhi (Okhla Phase 2)  location .

Key responsibilities :

Responsible for taking calls, and responding to emails and chats. Handle customer complaints, and provide appropriate solutions and alternatives within the time limits The candidate will be aligned with our Customer Support vertical and help us manage/resolve customers' queries, handle escalations and complaints of dissatisfied customers & giving the best resolutions. Strong ability to multitask and take fast decisions independently  Maintains composure and patience with customers  Strong listening and presentation skills  Ability to multitask, prioritize, and manage time effectively.  Passionate, ambitious, and aspiring toward Customer Support

Working Days - 6 days

Candidate Profile :

Good English communication and English writing skills. Good follow-up skills

Key Skills :

Customer Relationship