L1 Support agent/Supervisory

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**App Support - L1** Experience: 6 months -2 years Maintaining, monitoring and troubleshooting 24x7 mission critical production systems. Ensure monitored parameters are in order and solve/escalate in case of anomalies. Ensure backups are maintained and scheduled jobs are completed. Provide insights and feedback to the engineering and product...

**Profile**: DB Support - L1 **Exp**: ***2 to 4 years **NP**:0-15 days **Location **:Gurgaon **Detailed JD**: **Knowledge, Skills, and Abilities Requirements: List unique knowledge, skills, or problem-solving requirements.** *** - Database Performance and Tuning - Hardware analysis (Disk I/O, Network I/O, Processors, Memory) - Database Configuration...

Job DescriptionNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

Profile : Customer Support Agent - Location: Moti Nagar, Delhi - Salary Range: 14,000 - 16,000 CTC - Job Description: NEED EXCELLENT COMMUNICATIONS - Complete Day Shifts Pay: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus -...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Job DescriptionJoin a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent!This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on!Key Responsibilities as theFrench...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...

Job DescriptionThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users....

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

**Our people are some of the best in the industry. Do you have what it takes to join us?** **Agent Technology Product Support (Remote)** - Full time, India_ **As a** **Agent Technology Product Support** **, you will** - Conduct assessments of complex incidents, understand the request/issue, and identify the faulty component or parameters to be changed -...

Required Skill Sets:Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support ,Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Company Description Welcome to MAGAS, the premier platform connecting professionals with real businesses worldwide. Our unique Professional Services Platform integrates human expertise with cutting-edge technology, prioritizing tangible results over mere dialogue. With global copyrights to ‘Service Media Platforms,‘ we lead the industry, providing...

We are hiring for t ,- Genesys IVR-SFDC Integration using APIs- Member profile details- Authentication- Intelligent Routing- CTI for Agent Screen Pop up.- Genesys Voice mail to Email Integration for auto ticketing.- Customized UI for Wrap up codes integrated with SFDC.- Genesys- Fi-Serve Integration using Audio codes SBC & ATA.- Phone banking over WAN / SIP...

LIC Agent Job Description As an LIC agent, your dynamic job entails acquiring clients, analyzing their needs, modifying policies, and ensuring prompt premium collection. With a primary focus on customer support and achieving sales targets, you manage a range of responsibilities, including financial advisory with effective communication.The role of the LIC...

We are hiring for t ,Genesys IVR-SFDC Integration using APIsMember profile detailsAuthenticationIntelligent RoutingCTI for Agent Screen Pop up.Genesys Voice mail to Email Integration for auto ticketing.Customized UI for Wrap up codes integrated with SFDC.Genesys- Fi-Serve Integration using Audio codes SBC & ATA.Phone banking over WAN / SIP Cloud.Forward and...

LIC Agent Job Description As an LIC agent, your dynamic job entails acquiring clients, analyzing their needs, modifying policies, and ensuring prompt premium collection. With a primary focus on customer support and achieving sales targets, you manage a range of responsibilities, including financial advisory with effective communication.The role of the LIC...