Customer Retention Manager
3 weeks ago
Knowledge and Skill / Qualification Requirements
● Bachelor's/Master's degree in Marketing, Business Administration, Analytics or a related field.
Strong analytical skills & proficiency in data analysis tools such as Excel, tableau, and python will be a plus.
● 1.5+ years of experience in CRM retention marketing or related roles.
● Experience with CRM platforms & marketing automation tools such as Clevertap, Gupshup, Netcore.
Job Description
● Execution & Development of Comprehensive CRM strategies to enhance retention & loyalty & bring innovation to the existing program.
● Utilise data analysis techniques to identify key customer segments & opportunities for targeted campaigns.
● Responsible for execution & analysis of Prive (customer loyalty program), including membership, acquisition, segmentation, rewards & redemption process.
● Collaborate & execute closely with cross-functional teams to align CRM & CLM campaigns/programs .
● Monitor & analyse campaigns & overall metrics of the program providing actionable insights to drive measurable results.
-
Customer Retention Manager
2 days ago
Mumbai, India the EleFant Full timeJob Title: User Retention ManagerLocation: MumbaiCompany: the EleFantAbout Us:The EleFant is India's first app-based toy library that brings an ever-evolving collection of toys and books right to your doorstep. We aim to provide a sustainable and enriching play experience for children aged 0-12 years. As we continue to grow, we are looking for a User...
-
Customer Retention Manager
1 day ago
Mumbai, India the EleFant Full timeJob Title: User Retention ManagerLocation: MumbaiCompany: the EleFantAbout Us:The EleFant is India's first app-based toy library that brings an ever-evolving collection of toys and books right to your doorstep. We aim to provide a sustainable and enriching play experience for children aged 0-12 years. As we continue to grow, we are looking for a User...
-
Customer Retention Manager
3 weeks ago
Mumbai, India Qrata Full timeKnowledge and Skill / Qualification Requirements ● Bachelor's/Master's degree in Marketing, Business Administration, Analytics or a related field. Strong analytical skills & proficiency in data analysis tools such as Excel, tableau, and python will be a plus. ● 1.5+ years of experience in CRM retention marketing or related roles. ● Experience with CRM...
-
Customer Retention Manager
3 weeks ago
Mumbai, India Qrata Full timeKnowledge and Skill / Qualification Requirements ● Bachelor's/Master's degree in Marketing, Business Administration, Analytics or a related field. Strong analytical skills & proficiency in data analysis tools such as Excel, tableau, and python will be a plus. ● 1.5+ years of experience in CRM retention marketing or related roles. ● Experience with CRM...
-
Customer Retention Executive
7 days ago
Goregaon, Mumbai, Maharashtra, India Pamac Finserve Pvt Ltd Full timeHiring for Customer Retention Profile Location - Goregoan Salary - 18k to 20k Jobs Description We are looking for managing on customer retention process. 8879993655 Mamta HR **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Fixed shift - Morning...
-
Retention
4 weeks ago
Mumbai, India Fashion Tv India Full timeFashion TV India: Greetings from FASHIONTV/ FTV... World’s Largest Fashion Brand backed with the most viewed, proven and stable high-end Luxury Fashion and Lifestyle Media House. **" Looking for people only from Mumbai "** **Responsibilities**: 1. Develop and execute retention programs and initiatives tailored to the specific needs of...
-
Retention Marketing Manager
1 month ago
Mumbai, India Hunarstreet Technologies Full timeJob Title: Retention ManagerGrowthMarketingAsa Retention Marketing Manager you will be responsible fordeveloping and executingstrategies tomaximize customer retention and loyalty. Your primary focus will beon understanding customer behavior implementing targeted campaignsand leveraging datadriven insights toincrease repeat user revenue & customer lifetime...
-
Customer Retention Executive
1 month ago
Mumbai, India Talent Corner Full timeRoles and Responsibilities Join as a Customer Retention Executive, engaging customers and crafting strategies in our dynamic jewelry-tech fusion environment. Responsibilities include addressing concerns, negotiating renewals, and collaborating with the sales team. Desired Candidate Profile Qualifications demand excellent communication, empathy, a...
-
Customer Retention Executive
1 month ago
mumbai, India Talent Corner Full timeRoles and Responsibilities Join as a Customer Retention Executive, engaging customers and crafting strategies in our dynamic jewelry-tech fusion environment. Responsibilities include addressing concerns, negotiating renewals, and collaborating with the sales team. Desired Candidate Profile Qualifications demand excellent communication, empathy, a...
-
Retention Executive Assistant Manager
4 days ago
mumbai, India SmartLevo Innovation Full timeRoleRetention Executive/ AssistantManager.Salary4.006.00LPAExperience1.003.00Qualification graduationAge Limit 32 LocationMumbaiRequiredSkills: Excellent CommunicationGoogle AnalyticsA/B TestingFamilaritiesCRMCreatingJourneysDescriptionOverview:Asa Retention Executive/ Asssistant Manager you will be responsiblefor developing and executing strategies to...
-
Customer Retentions Advisor
4 weeks ago
Mumbai, India Tech Mahindra Business Services Limited Full time**UK Retention Voice (International Process)** **Job Role: Retaining Customers who are willing to Quit Telecom Services of 3 global and Up selling them New Plans.** - 24 / 7 Rotational Shift (UK Shift) - 5 Days Working - 2 Days Rotational Off - 9.5 Hours Working **Eligibility Criteria**: - Minimum SSC Qualified - 6 Months of Domestic / International...
-
Product Manager
1 month ago
mumbai, India Skill Ventory Full timeRoles and Responsibilities Portfolio retention Responsibilities include: Managing the retention of mortgage clients which includes client needs analysis, product suitability selection, rate negotiation, client objection handling, and identification of new cross-sell opportunities. The candidate will run with target for retention...
-
Retention Executive- D2c
1 month ago
Mumbai, Maharashtra, India 2020Technologies Full time**Required Skills: Excellent Communication,Google Analytics,A/B Testing Familarities,CRM,Creating Journeys** Description Location - Delisle Rd, Lower Parel West, Mumbai, Maharashtra 400013 **Overview**: As a Retention Executive/ Asssistant Manager, you will be responsible for developing and executing strategies to maximize customer retention and loyalty....
-
Customer Retention Executive
4 weeks ago
Mumbai, India DataScout International Consulting Pvt Ltd Full time**Designation: Customer Experience Executive (Only from E-Com / Apparel background)** Work Location: Lower Parel, Mumbai Experience: 4+ years experience in Customer Support | Customer Retention **Salary**: upto 8 LPA Good Communication & Team Motivation Skills **ABOUT THE ROLE**: - Consistently work with other teams to track, solve and innovate our...
-
Customer Retention Agent
4 weeks ago
Mumbai, India Supportstraw Full time**JOB SUMMARY** We are seeking a motivated and enthusiastic Customer Retention Agent who will be responsible for proactively reaching out to the customers who have abandoned their online shopping carts, with the goal of encouraging them to complete their purchase. This role involves using excellent communication and persuasive skills to engage customers,...
-
Remarketing Retention Specialist
5 days ago
mumbai, India Fashion TV India Full timeDesignation :Retentions/RemarketingSpecialistsLocation :MumbaiSantacruz(W)Joining: Immediate or less than 15daysResponsibilities: Develop and implement effective retention and remarketingstrategies to reengage old leads and existing/lostcustomers. Analyze customer data andbehavior to identify opportunities for targeted campaigns andpersonalized...
-
Remarketing Retention Specialist
3 weeks ago
Mumbai, India Fashion TV India Full timeDesignation:Retentions/RemarketingSpecialistsLocation:MumbaiSantacruz(W)Joining:Immediate or less than 15daysResponsibilities:Develop and implement effective retention and remarketingstrategies to reengage old leads and existing/lostcustomers. Analyze customer data andbehavior to identify opportunities for targeted campaigns andpersonalized communication....
-
Retention Marketing Executive
16 hours ago
mumbai, India The Yoga Institute Official Full timeJD for Retention Marketing ExecutiveWork Location: Prabhat Colony,Santacruz (E), Mumbai location Working Hours : Monday to Saturday, 10.00 am to 6.00 pm Job Type : Onsite Salary Range:- 4 to 6 lacs per annum Immediate Joining preferred JOB DESCRIPTION As Retention Marketing executive, you will be responsible for developing and executing strategies...
-
Club Mahindra
1 month ago
Navi Mumbai, India Club Mahindra Full timeReactive Retention Purpose:- He / She will be responsible for customer facing activities throughout customer lifecycle for 280K+ members of Mahindra Holidays Pan India and in international markets.- Key Areas of contribution will include - Operations Mng & Governance, Team Skill development on Retention capabilities, Customer Engagement via Holiday Planning...
-
Customer Retention Executive
4 weeks ago
Mumbai, India DataScout International Consulting Pvt Ltd Full time**Designation: Customer Experience Executive (Only from E-Com / Apparel background)** Work Location: Lower Parel, Mumbai Experience: 2 years experience in Customer Support | Customer Retention **Salary**: upto 5 LPA Good Communication & Team Motivation Skills **ABOUT THE ROLE**: - Consistently work with other teams to track, solve and innovate our...