Associate Relationship Manager
1 month ago
Role Responsibilities
Relationship Management
Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in terms of the profile, demographics and psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High Net Worth customers of the Bank.Sales
Generate new business to achieve defined targets in terms of number of customers, volumes and revenue for the segment. Achieve the Targets set in terms of product mix. Induction of all new customers brought in by the Branches and Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Coordinate customer events for the cluster along with the product team.Sales MIS
Update and maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc). Maintain and update customer information on WMS. Service
NPS and Customer Management
Ensure that NPS is at least in second quartile as compared to peers. Use the online CMP system diligently and achieve > 75% of their require customer contact each month.Risk Management
Risk management and Compliance
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, mis-selling, etc. and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct.Regulatory and Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment). Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.Our Ideal Candidate
Graduate / Post Graduate, consistent academic career 2 - 5 years of extensive sales experience. Sales focused and highly target oriented. Able to pick up new concepts quickly. Able and excited about going out to meet new customers Competitive awareness and benchmarking. Excellent communication, interpersonal and relationship building skills Customer and Service Orientation. Management Information skills. Good Interpersonal skills. Banking knowledge.Role Specific Technical Competencies
Knowledge of Bank’s products Understanding of front and back-office processes
-
Sales Associate
1 month ago
Mumbai, India Great Manager Institute Full time**SALES ASSOCIATE** **GREAT MANAGER INSTITUTE®, MUMBAI, INDIA** **JOB SUMMARY** Great Manager Institute® is a global digital platform for personalized education and certification of people managers, having the vision of creating a world where every individual gets the opportunity to work with a Great People Manager. It is backed by Great Place to Work®...
-
Relationship Associate
4 weeks ago
Mumbai, Maharashtra, India YES Securities LTD Full time**We Are Hiring For Relationship Associate in Yes Securi**ties **Company Profile**: Yes Securities (India) Limited is an **unlisted public company incorporated on 14 March, 2013**. It is classified as a public limited company and is located in Mumbai City, Maharashtra. It's authorized share capital is INR 200.00 cr and the total paid-up capital is INR 97.94...
-
Client Relationship Associate
1 month ago
mumbai, India Stepup Education Consultant Full timeCompany DescriptionStepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion.We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi.Role DescriptionThis...
-
Marketing & Operations Associate
1 week ago
Lower Parel, Mumbai, Maharashtra, India Great Manager Institute Full time**GREAT MANAGER INSTITUTE®, MUMBAI, INDIA** **Detailed Role of Marketing & Operations Associate** **Role & Responsibilities**: - Extract and analyze data from various sources to inform marketing strategies and decision-making. - Schedule and manage social media content across multiple channels. - Collaborate with cross-functional teams, including sales,...
-
Sales Associate
1 week ago
Mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Fragrances) to become a part of our team.We are looking for a performance-driven, customer-centric individual with a strong work ethic to...
-
Sales Associate
2 days ago
mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Fragrances) to become a part of our team. We are looking for a performance-driven, customer-centric individual with a strong work ethic to...
-
Client Relationship Associate
1 month ago
Mumbai, India Stepup Education Consultant Full timeCompany DescriptionStepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion.We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi.Role DescriptionThis...
-
Client Relationship Associate
1 month ago
Mumbai, India Stepup Education Consultant Full timeCompany DescriptionStepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion.We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi.Role DescriptionThis...
-
Client Relationship Associate
1 month ago
Mumbai, India Stepup Education Consultant Full timeCompany Description Stepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion. We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi. Role Description ...
-
Guest Service Associate
2 days ago
Mumbai, Maharashtra, India MoSahay Associate Full timeThe **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...
-
Sales Associate
1 week ago
Mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate AlliedChemicals has been delivering ingredientsolutions for thefragrance flavor food andpersonal care industries for over 45 years. Asweexpand our presence we looking for a motivatedSales Associate(Fragrances) tobecomea part of our team.We are looking for aperformancedriven customercentric individual with astrongwork ethic to join our team as...
-
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Associate Relationship Manager - Corporate Liability Group Function/ Department: Transaction Banking Group Job Purpose : - Develop a corporate liability strategy for a particular city/region and execute it. Target top clients in the coverage geography and convert them. Roles and Responsibilities: Origination of New to...
-
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Associate Relationship Manager - Corporate Liability Group Function/ Department: Transaction Banking Group Job Purpose : - Develop a corporate liability strategy for a particular city/region and execute it. Target top clients in the coverage geography and convert them. Roles and Responsibilities: Origination of New to Bank...
-
Mumbai, India IDFC FIRST Bank Full timeRole/Job Title: Associate Relationship Manager - Corporate Coverage Function/ Department: Client Coverage Job purpose: Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade. Roles & Responsibilities: Ensure seamless customer on boarding by ensuring best in-class...
-
mumbai, India IDFC FIRST Bank Full timeRole/Job Title: Associate Relationship Manager - Corporate Coverage Function/ Department: Client Coverage Job purpose: Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade. Roles & Responsibilities: Ensure seamless customer on boarding by ensuring best in-class...
-
Business Development Manager
3 weeks ago
Mumbai, India Hr Associate Full timeUnable to find the right people for the job? Meet 1HR Solutions– an emerging HR consulting firm in India. We help you with the complete recruitment process, from application rounds, and interviews to final hiring. In fact, you can outsource your HR responsibilities to us, and we'll ensure A-grade people management.The RoleYou will be responsible for :...
-
Business Development Manager
2 weeks ago
mumbai, India Hr Associate Full timeUnable to find the right people for the job? Meet 1HR Solutions– an emerging HR consulting firm in India. We help you with the complete recruitment process, from application rounds, and interviews to final hiring. In fact, you can outsource your HR responsibilities to us, and we'll ensure A-grade people management. The Role You will be responsible for : ...
-
Relationship Manager
4 weeks ago
Mumbai, Maharashtra, India iimjobs Full timeDesignation : ND Department Mutual Fund.Job Location : Mumbai.Exp: 5 to 10 years. Good Communication need , Mutual Fund experience should have and looking for candidate who in to BFSI segment in Mutual Fund experience.Responsibilities: Responsible for all Sales & distribution for the assigned set of distributors. Responsible for advising the distributors the...
-
Relationship Manager
1 month ago
Mumbai, India Standard Chartered Bank Full timeRole Responsibilities Portfolio Management Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and Foreign exchange transactions. Client servicing through the Bank’s “Outserve” mode with the aim of Customer delight. Implementing cross sell opportunities and...
-
Relationship Manager
1 month ago
mumbai, India Standard Chartered Bank Full timeRole Responsibilities Portfolio Management Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and Foreign exchange transactions. Client servicing through the Bank’s “Outserve” mode with the aim of Customer delight. Implementing cross sell opportunities...