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Key Account Manager

2 months ago


New Delhi, India Softcell Technologies Global Pvt. Ltd. Full time

Job Title: Key Account Manager (KAM)

Location: New Delhi

Company: Softcell Technologies Global Pvt. Ltd.


About Softcell:


Softcell is a leading System Integrator in India, specialising in delivering comprehensive IT solutions to enterprise customers. With over three decades of experience, we pride ourselves on our ability to implement, support, and drive digital transformation through our portfolio of best-in-class IT products and solutions. Our expertise spans across a wide range of industries, including BFSI, helping businesses achieve their strategic goals through cutting-edge technology.


Job Overview:


As a Key Account Manager (KAM) at Softcell, you will be entrusted with managing a select set of enterprise accounts. Your primary responsibility will be to develop, drive, manage, and execute a business plan that aligns with the IT investment strategies of your assigned accounts. This role requires a strategic mindset, strong relationship-building skills, and the ability to influence and drive business outcomes by positioning Softcell’s System Integration (SI) solutions effectively.


Key Responsibilities:


  • Business Plan Execution: Develop and execute a strategic business plan to achieve revenue goals within your assigned key accounts.
  • Customer Insight: Understand the IT investment landscape of each customer and align Softcell’s SI solutions to meet their specific needs. Effectively map customer requirements to the right technology solutions.
  • Techno-Commercial Leadership: Lead techno-commercial discussions and decisions, coordinating cross-functional teams from pre-sales through to business realization.
  • Account Development: Proactively prospect, up-sell, cross-sell, and generate new business opportunities within your assigned accounts.
  • Sales Cycle Management: Navigate the buying cycles of enterprise customers, ensuring timely and comprehensive responses to ongoing RFPs.
  • Stakeholder Mapping: Identify and build relationships with key decision-makers, including CXOs, within your assigned accounts. Leverage customer insights to develop tailored solutions.
  • OEM Engagement: Collaborate with OEMs, leveraging their networks and resources to support opportunity closure and enhance customer satisfaction.
  • Market Analysis: Continuously monitor market trends, competitive dynamics, pricing, and technology developments to refine and improve your business strategies.


Experience and Qualifications:


  • Experience: 6-10 years of IT sales experience, preferably in the Large and Mid-Market enterprise segments, with a proven track record in achieving sales targets.
  • Skills: High energy, strong interpersonal skills, and a relentless drive to succeed. Experience in leading teams or business units is highly desirable.
  • Technical Acumen: A strong interest in IT technology, with a commitment to continuous learning and staying updated on industry developments.
  • Education: MBA with a specialisation in Marketing or a related field is preferred, but not mandatory.
  • Teamwork: Excellent collaboration skills, with a keen ability to listen, adapt, and work effectively within a team environment.


What You’ll Gain at Softcell:


  • Supportive Environment: A dynamic and collaborative working environment where your success is our success.
  • Executive Backing: Direct support from the executive team in planning and executing your go-to-market strategies.
  • Compensation: Competitive CTC of INR 24-30 lakh (50-50 ratio of fixed: variable), subject to commensurate experience and performance.


How to Apply:


If you are passionate about driving business growth through strategic account management and have the experience to thrive in a fast-paced, dynamic environment, we encourage you to apply. Please submit your resume and cover letter via LinkedIn.