Desktop Support Engineer

1 week ago

Surat, India Tata Consultancy Services Full time

Greetings from TCS

Job Title :- Desktop Support Engineer

Job Location :- Surat

Experience required :- 4-6 years

Job description :


  • Hands on working experience of L2 End User Computing/Desktop Support.
  • knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365.
  • L1 Administration of Windows Server 2012 & 2016
  • Operating systems installation, maintenance, imaging & security patching
  • Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc.
  • Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
  • Asset & inventory management
  • Resolving issues for different applications like (Microsoft applications, Skype for Business, Citrix, Office 365 etc.)
  • SLA Management, MIM, VIP User Support

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