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Desktop Support Engineer

2 months ago

Surat, India Tata Consultancy Services Full time
Greetings from TCS

Job Title :-

Desktop Support Engineer

Job Location :-

Surat

Experience required :-

4-6 years

Job description :

Hands on working experience of L2 End User Computing/Desktop Support.knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365.L1 Administration of Windows Server 2012 & 2016Operating systems installation, maintenance, imaging & security patchingHandling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc.Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.Asset & inventory managementResolving issues for different applications like (Microsoft applications, Skype for Business, Citrix, Office 365 etc.)SLA Management, MIM, VIP User Support