Desktop Support Engineer

4 weeks ago


Bengaluru, India Delphic Jobs Full time
Desktop Engineer

Location:Global

DESCRIPTIONResponsible for all aspects of endpoint management and configuration at TSI sites across the US, Philippines and India.

PRINCIPAL RESPONSIBILITIES

Manage, construct, test and deploy group policy updates for PCs.Administer System Center Configuration Manager (SCCM).Prepare deployment packages and self-service installs in SCCM.Perform desktop software rollouts.Administer software patch deployment.Administer Trend Micro (AV, Enforcement Agent, DLP)Analyze and implement solutions for desktop software application rollouts.Identify and administer global registry updates where required.Setup and maintain role based access for all business lines.Document end user support processes and procedures and maintain a knowledge base.Ensure compliance with vulnerability scan requirements where applicable.Assist end user support technicians with troubleshooting, issue resolution, guidance, and best practices.Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.Knowledge, understanding, and compliance with TSI policies and procedures.Make recommendations to implement improved processes.Perform other duties as assigned by management.

Qualifications

1-5 years of end user/desktop support experience required.Broad and deep knowledge for supporting Windows 10 PCs and peripherals required.Excellent troubleshooting skills required.A+, MCDST, or equivalent certification preferred.Experience working with SCCM preferred.Experience with large-scale high availability environments (5000+ end points).Experience with end user computing backup solutions is a plus.Experience with enterprise level Windows 10 upgrades is a plus.Experience supporting on premise and work at home employees is a plus.Very strong service-oriented skillset.Deep knowledge of IT security for end user computing devices.Ability to maintain the highest level of confidentiality.Excellent interpersonal, written, and oral communication skills.Ability to work in a team fostered environment.Ability to work in a multi-tasked environment.Ability to prioritize and organize work.Ability to adapt to a flexible schedule.

WORK ENVIRONMENTOffice environment.Ability to lift and/or move 20 pounds with or without accommodation.Ability to travel.Ability to be on call 24 hours a day on a 7day rotating schedule.



  • Bengaluru, India @ Six Sigma Full time

    Job DetailsOrganisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000 Work...


  • Bengaluru, India @ Six Sigma Full time

    Job Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...


  • Bengaluru, India Excis Compliance Full time

    • The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...


  • Bengaluru, India Maneva Consulting Pvt. Ltd Full time

    Greetings From Maneva!Job DescriptionJob Title -Desktop Support EngineerLocation - BangaloreExperience - 1 - 5 YearsJob Requirements:Troubleshooting & fixing desktop / laptop OS, e-mail client• Creating OS images to reduce the OS deployment time.Mentoring L1 teams unresolved issues.Leading the L1 teams in absence of Team Leader.Ability to quickly analyse &...


  • Bengaluru, India Excis Ltd Full time

    The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...


  • Bengaluru, India Futuresoft Solutions Pvt Limited Full time

    **Title**: Desktop Support **Level**: L2 **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. **Job tasks & responsibilities**: Monitoring & assigning calls to L1 engineers. Installation and configuration of Client OS physically on client machine or using any third party tool. Perform Desktop...

  • Desktop Support

    1 month ago


    Bengaluru, Karnataka, India 3i-infotech Full time

    **Designation **:Desktop support Engineer - Field engineer **Salary**: 2.0 LPA to 3 LPA **Location**: Bamgalore, Karnataka **Experience**: 1+ Years **Qualifications** : Any degree **Description**: **Mandatory skills**:Desktop troubleshooting, Printer support, Installation, Configuration, etc.. - Ready to travel. - Address user tickets regarding...


  • Bengaluru, India Conquest Technology Solutions Pvt Ltd Full time

    About the Role :We are seeking a highly motivated and customer-focused Desktop Support Technician to join our IT team.You will play a vital role in providing technical support to our end-users, ensuring their desktops, laptops, and mobile devices function efficiently and securely.Responsibilities :- Troubleshoot and resolve hardware and software issues...


  • Bengaluru, India Preqin Full time

    As an IT specialist, you will provide a comprehensive support encompassing troubleshooting, task automation, and user account management across Active Directory and Office365. Your responsibilities extend to leading incident management, maintaining the Asset Register, and bolstering device security through tools like Intune and Jamf. You will also oversee...


  • Bengaluru, India Preqin Full time

    As an IT specialist, you will provide a comprehensive support encompassing troubleshooting, task automation, and user account management across Active Directory and Office365. Your responsibilities extend to leading incident management, maintaining the Asset Register, and bolstering device security through tools like Intune and Jamf. You will also oversee...


  • Bengaluru, India Focus Edumatics Pvt Ltd Full time

    Roles & Responsibilities:Advanced Desktop Support: Provide expert-level technical assistance and support for desktop systems, applications, and advanced user issues.Hardware Management: Lead in troubleshooting, repairing, and optimizing hardware issues in desktop computers and peripherals, including high-level challenges.Software Management: Oversee the...


  • Bengaluru, India Focus Edumatics Pvt Ltd Full time

    Roles & Responsibilities:Advanced Desktop Support: Provide expert-level technical assistance and support for desktop systems, applications, and advanced user issues.Hardware Management: Lead in troubleshooting, repairing, and optimizing hardware issues in desktop computers and peripherals, including high-level challenges.Software Management: Oversee the...


  • Bengaluru, India Mimecast Full time

    We are seeking a skilled Senior Desktop Automation Engineer with a strong focus on PowerShell scripting to join our innovative team in Bengaluru .As a key contributor, you will play a pivotal role in designing, implementing, and maintaining automation solutions that enhance the efficiency and productivity of our desktop environments. You’ll join a...


  • Bengaluru, India Alice Blue Financial Service Pvt Ltd Full time

    **About Us**: We are evolving for Better. Everyday. We want to be trusted and adorned by our clients. We wish to be the No.1 Stock Broker in the country. We aspire to be the best for our clients. This is what we are working towards and we are quite relentless in achieving our Vision. **Roles and Responsibilities of Desktop support Trainee** - Install and...

  • Senior Engineer

    3 weeks ago


    Bengaluru, India Microland Full time

    Required Skills Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows and MAC Support | OS administration Behavioral | Aptitude | Communication Technology | End Point Security | Antivirus management, data encryption, DLP, desktop...


  • Bengaluru, India Tranzeal Incorporated Full time

    Job Title: Desktop Support Specialist IILocation:Bangalore, KAThis role involves providing IT procurement, configuration, and support services for PC/Mac platforms, video conferencing, phone systems, and more.Responsibilities:Procure, configure, and support IT hardware/software.Assist with basic IT infrastructure tasks under guidance.Follow SOPs, escalate...


  • Bengaluru, India Tranzeal Incorporated Full time

    Job Title: Desktop Support Specialist IILocation:Bangalore, KAThis role involves providing IT procurement, configuration, and support services for PC/Mac platforms, video conferencing, phone systems, and more.Responsibilities:Procure, configure, and support IT hardware/software.Assist with basic IT infrastructure tasks under guidance.Follow SOPs, escalate...


  • Bengaluru, India Mimecast Full time

    We are seeking a skilled Senior Desktop Automation Engineer with a strong focus on PowerShell scripting to join our innovative team in Bengaluru.As a key contributor, you will play a pivotal role in designing, implementing, and maintaining automation solutions that enhance the efficiency and productivity of our desktop environments. You’ll join a...


  • Bengaluru, India Wipro Full time

    Hi Linkies,Experience-2 to 4 YearsLocation-BangaloreSkills: Desktop Support, GDS tool and Ticketing experienceResponsibilities:• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues through electronic and telephonic channels.• Efficiently triage, log, and monitor problems until...

  • IT Desktop Support

    42 minutes ago


    Bengaluru, India slv consultants Full time

    ü Address user tickets regarding hardware, software and networking issues. - Ticket closing in service now after resolving the issues which raised by users. - Preparing new hires systems with installing OS & requested software’s. - Re imaging the laptops. - Perform some diagnostics and updating for laptops. - Guide users with simple, step-by-step...