Team Lead
1 week ago
Essential Functions:
Documentation :Maintain and update documentation for the respective process, including checklists, process maps, quality plans, training plans, and work instructions.
Performance Management:Measure Analyst performance against defined performance measures.Plan daily work assignments for each team member.
Team Guidance:Provide feedback and guidance to team members to help them improve their performance and achieve project targets.Provide one-on-one training and performance feedback to team members.
Reporting:Provide reports related to individual team member performance, including productivity, accuracy, and project performance in terms of on-time delivery and cycle time objectives.
Team Supervision:Supervise the individual project teams, ensuring they meet quality and performance standards.
Communication:Communicate with the entire team through team huddles and regular meetings.Identify staffing requirements and communicate them to leadership.
Client Interaction:Prepare presentations related to the project for client meetings.
Issue Resolution:Propose corrective actions for performance or behavioral issues among team members.
Expertise:Possess expert knowledge of input files and the scope of customer work received in AP&AR Domain.Understand the step-by-step process of creating final output files and how they are delivered to clients.Familiarity with Root Cause Analysis and Corrective Action.Prior experience of 5+ years in a Team Lead profile within the accounting domain.
Performance Targets:Ensure the completion of work 100% on time as per client delivery requirements.Ensure the completion of work with 100% accuracy.Ensure the completion of work within cycle time requirements.
Qualifications:Graduates in relevant fields such as BCOM, BBA, MCOM, MBA.Excellent English communication skills.Resources: Must have access to a PC/laptop and a reliable broadband connection-100-150Mbps.
Additional Information:Night shift experience is mandatory.5+ years Team Handling experience on paperThis role is critical in maintaining and enhancing the quality of our projects and is suitable for individuals with a strong background in project management, team leadership, and process documentation.As a
Project Owner
in your rapidly growing brand, the individual in this role will contribute significantly to the company's success by ensuring the efficient and high-quality execution of projects during night shifts.
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