Training Specialist

2 days ago

Banjara Hills, India Pragati Finserv Full time

Key Roles & ResponsibilitiesTraining & Development - Tamil

  • Identify training needs through surveys, performance reviews, and consultation with line managers.
  • Design, develop, and deliver induction, functional, behavioral, and compliance training for employees at all levels (field staff, branch managers, and HO staff).
  • Prepare training materials, modules, presentations, and manuals customized for microfinance operations.
  • Conduct classroom, virtual, and on-the-job training sessions to strengthen employee skills.

Monitoring & Evaluation

  • Track training effectiveness through assessments, feedback forms, and field audits.
  • Maintain and update training MIS (attendance, completion rates, performance improvement).
  • Analyze post-training performance and prepare reports to measure ROI and impact.

Employee Development & Engagement

  • Support capacity-building initiatives to develop future leaders and high-potential employees.
  • Implement learning calendars and skill-upgradation programs in line with organizational goals.
  • Facilitate knowledge-sharing sessions, workshops, and refresher trainings.

Compliance & Standardization

  • Ensure all employees undergo mandatory training as per MFI policies, RBI, and regulatory guidelines.
  • Standardize training content across branches for consistency.
  • Maintain records of training completion to meet audit and compliance requirements.

Collaboration & Support

  • Work closely with HR, Operations, and Business teams to align training with business priorities.
  • Coordinate with external trainers, consultants, or agencies when required.
  • Provide coaching and mentoring support to field staff for performance improvement.

Key Skills & Competencies

  • Strong communication and presentation skills (local language + English).
  • Ability to design interactive training programs.
  • Analytical mindset to measure training effectiveness.
  • Strong interpersonal skills and ability to engage diverse teams (field staff to senior management).
  • Knowledge of microfinance operations, products, and compliance preferred.
  • Willingness to travel frequently to field locations/branches.

Qualifications & Experience

  • Graduate / Postgraduate in HR, Management, or related field.
  • Certification in Training / L&D is an added advantage.
  • 2–4 years of experience in Learning & Development, preferably in BFSI / MFI sector.
  • Experience in conducting training for field staff and managing training MIS.

Job Types: Full-time, Permanent

Pay: ₹300, ₹400,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person

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