L1 Support agent/Supervisory IFS

Job DescriptionWe are seeking a dedicated L1 Support professional with expertise in BMC Remedy to join our client. As an L1 Support for Remedy, your primary responsibility will be to provide first-level technical support and assistance to end-users regarding BMC Remedy applications and systems. Your role will involve troubleshooting issues, resolving...

A Senior IFS Developer with IFS Aurena skills would have additional expertise specifically related to the IFS Aurena interface. IFS Aurena is a modern and user-friendly interface introduced by IFS for its ERP solutions, providing a more intuitive and responsive user experience. Here's an extended job description:Job Title: Senior IFS Developer with IFS...

A Senior IFS Developer with IFS Aurena skills would have additional expertise specifically related to the IFS Aurena interface. IFS Aurena is a modern and user-friendly interface introduced by IFS for its ERP solutions, providing a more intuitive and responsive user experience. Here's an extended job description:Job Title: Senior IFS Developer with IFS...

Job DescriptionAs a Senior Business Analyst (IFS) plays a pivotal role in bridging business needs and technology solutions within the Information Systems department. Leveraging expertise in both business processes and IT systems, this role is responsible for analyzing, defining, and implementing improvements to enhance operational efficiency and...

Job Description·We are seeking a skilled Tester for our clientin ensuring the quality and functionality of our IFS (Integrated Financial System) software. As a Tester, you will be responsible for designing test cases, executing tests, identifying defects, and collaborating with development teams to ensure timely resolution. You will also participate in test...

Job DescriptionJoin a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent!This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on!Key Responsibilities as theFrench...

Job Title: Sr. Site Reliability Engineer (L1)Location: RemoteExperience – 8+ years.Required Skill Sets:● Excellent Verbal & Non-verbal communication.● Experience / knowledge on Infrastructure Monitoring & support (observability).● Experience / knowledge on Application Support. Must have worked with large enterprise customers/applications....

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Job DescriptionThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users....

**Responsibilities**: Provide accurate and comprehensive information to customers to help them resolve their inquiries and issues. Troubleshoot technical issues with customers and work collaboratively with other departments to provide effective solutions. Keep accurate records of customer interactions and transactions using our customer service...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Required Skill Sets:Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support ,Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

We are hiring for t ,- Genesys IVR-SFDC Integration using APIs- Member profile details- Authentication- Intelligent Routing- CTI for Agent Screen Pop up.- Genesys Voice mail to Email Integration for auto ticketing.- Customized UI for Wrap up codes integrated with SFDC.- Genesys- Fi-Serve Integration using Audio codes SBC & ATA.- Phone banking over WAN / SIP...

We are hiring for t ,Genesys IVR-SFDC Integration using APIsMember profile detailsAuthenticationIntelligent RoutingCTI for Agent Screen Pop up.Genesys Voice mail to Email Integration for auto ticketing.Customized UI for Wrap up codes integrated with SFDC.Genesys- Fi-Serve Integration using Audio codes SBC & ATA.Phone banking over WAN / SIP Cloud.Forward and...

We are hiring for t ,Genesys IVR-SFDC Integration using APIsMember profile detailsAuthenticationIntelligent RoutingCTI for Agent Screen Pop up.Genesys Voice mail to Email Integration for auto ticketing.Customized UI for Wrap up codes integrated with SFDC.Genesys- Fi-Serve Integration using Audio codes SBC & ATA.Phone banking over WAN / SIP Cloud.Forward and...

Unity Infotechhas multiple opportunities inMicrosoft .NETand is hiring for the following roles for itsBanking ,FinTech&Paymentspractices:Software Engineer (ASP.NET, .NET Core, MVC, Angular)Software Engineer (.NET Support - L1, L2)WorkLocation : Kochi/Cochin, INDStart Date : ImmediateJob OverviewWe are seeking an experienced and highly skilled .NET...

This position is onboard cruise shipsKey ResponsibilitiesMinimum two (2) years of Housekeeping work experience in a Supervisory role in a comparable premium hospitality environment.Previous Cruise ship experience is strongly recommended.Must have a complete understanding of Public Health and Environmental requirements relating to the servicing of public...

**Identity Security Engineer-L1** **Job Description: - ** 1. Manage customer support tickets & maintain SLA. 2. Interact with customers, & maintain and update reports on a daily and weekly basis. 3. You may also be required to work on implementation projects. 4. You will also be expected to create and maintain a learning path for Identity Security...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support1. Must have worked with large enterprise customers/applications.2. Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...