ServiceNow Business Systems Analyst

5 days ago

Delhi, India US Tech Solutions Full time
Duration:

3+ Months

Job Description:Department: Human Resources Position Summary:· The ServiceNow Business Analyst will be a key member of the HR technology Team, implementing and supporting the ServiceNow HRSD platform and associated processes. You will be responsible for developing a strong understanding between the business needs of the stakeholders and how the ServiceNow application will support those needs. This analyst role will partner with development and IT partners to build, document and test ServiceNow HRSD. You will also provide support to end users in UAT and by training users on new functionality and presenting updates to end users.

Responsibilities:· Partner with the IT, vendor partner and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes· Work directly with the ServiceNow development team to select the most effective solution for defined requirements.· Responsible for documenting detailed current and future state process, system workflows and requirement details· Translate business requirements into user stories for the development team· Lead the effort to create and update test scripts in excel, ALM or other testing tools. Upload the scripts in the testing tool and manage approval, assignment, and correction of test scripts throughout the project.· Help in execution of Systems integration testing. Including executing test scripts, working with the right teams to resolve the bugs.· Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered· Lead in managing User acceptance Testing (UAT) by coordinating testing activities, supporting users to complete the testing and drive bug fixes.· Support in managing project activities like action items management, follow ups and coordination work among various teams and stakeholders.· Support the lead in any other aspects of project including, vendor meetings and follow ups, documentation of requirements and preparing for Go live activities.· Responsible for holistically understanding both the business and technical aspects of the ServiceNow platform modules.· Responsible for driving assigned work to completion along with assisting other Business Analysts on the team

Experience:· 5+ years of experience of eliciting requirements and designing business processes· Experience designing and supporting ServiceNow HRSD (Incident, Change, Service Catalog, Knowledge, Problem, Service Portal)· Hands-on configuration experience in ServiceNow HRSD· Understanding of Agile software development practices· Excellent verbal and written communication skills including presentation skills

Education:· Bachelors Required

About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:Name: GovindEmail: Id: 24-14308

  • ServiceNow Business Analyst

    2 weeks ago

    Delhi, India Novalink Solutions LLC Full time

    Job DescriptionJob Summary: The IT Service Management (ServiceNow) Business Analyst is responsible for operational support, administration, and configuration of CPS’s IT service management tool, focusing primarily on ITSM modules. This role involves collaborating with stakeholders to identify and implement improvements, supporting existing processes, and...

  • IT Systems Analyst

    6 days ago

    Delhi, India Overture Rede Private Limited Full time

    Job DescriptionThis is a remote position.Requirements:• Bachelor’s degree (Master’s preferred) in Computer Science, Information Technology, or related field.• 5+ years experience as an IT Systems Analyst or similar role.• Proficiency in programming languages (e.g., Java, Python, SQL).• Strong knowledge of database management systems (e.g.,...

  • ServiceNow Business Analyst

    4 weeks ago

    Delhi, India ESP Global Services Full time

    15th May, 2024About the Job:The ServiceNow Business Analyst is responsible for capturing customers' business processes and desired outcomes across various ServiceNow implementation projects. The Business Analyst will manage customer outcomes on complex level projects.What will you do?Conduct workshops and lead multiple implementations from a customer...

  • ServiceNow Business Analyst

    1 week ago

    Delhi, India ESP Global Services Full time

    24th June, 2024About the Job:The ServiceNow Business Analyst is responsible for capturing customers' business processes and desired outcomes across various ServiceNow implementation projects. The Business Analyst will manage customer outcomes on complex level projects.What will you do?Conduct workshops and lead multiple implementations from a customer...

  • ServiceNow Business Analyst

    2 weeks ago

    Delhi, Delhi, India ESP Global Services Full time

    15th May, 2024About the Job:The ServiceNow Business Analyst is responsible for capturing customers' business processes and desired outcomes across various ServiceNow implementation projects. The Business Analyst will manage customer outcomes on complex level projects.What will you do?Conduct workshops and lead multiple implementations from a customer...

  • ServiceNow Functional Analyst

    2 weeks ago

    Delhi, Delhi, India Comptech Associates Full time

    Job Title:ServiceNow Functional AnalystDuration: Full-timeNumber of Positions: 1Location: India / RemoteNote: Seeking candidates who can join with a notice period of 30 days or less.JOB DESCRIPTION:With 5-6 years of experience, we are looking for a ServiceNow Functional Consultant to fill a crucial role in connecting business needs with the technical aspects...

  • ServiceNow Functional Analyst

    4 weeks ago

    Delhi, India Comptech Associates Full time

    Job Title:ServiceNow Functional AnalystDuration:FulltimeNo. of Positions: 1Location:India / RemoteNote: Required candidates to join with 30 days or less notice period.JOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and...

  • ServiceNow Functional Analyst

    4 weeks ago

    Delhi, India Comptech Associates Full time

    About the Job:Job Title:ServiceNow Functional AnalystDuration:FulltimeLocation:India / RemoteJOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.As a ServiceNow Functional Consultant with a minimum of 4...

  • Senior Applications Analyst, ServiceNow

    4 weeks ago

    delhi, India TaskUs Full time

    So what does a Senior Applications Analyst (ServiceNow) do? Think of yourself as someone who will translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications.Imagine yourself going to work with one thing on your mind: that you will serve as a liaison between the business...

  • Senior Applications Analyst, ServiceNow

    2 weeks ago

    Delhi, Delhi, India TaskUs Full time

    Senior Applications Analyst (ServiceNow)Translate high-level business requirements into functional specifications for the IT organization and manage changes to such specifications.Serve as a liaison between the business community and the IT organization to provide technical solutions that meet user needs.Collaborate with business partners to ensure...

  • ServiceNow Developer

    2 weeks ago

    Delhi, India Novalink Solutions LLC Full time

    Job DescriptionJob Summary: The Service Management Developer (ServiceNow) will be responsible for building, maintaining, and administering ServiceNow modules, ensuring they are mobile-friendly, scalable, and high-performing. The role involves working in an Agile/Scrum environment and collaborating closely with a dedicated Service Management/ServiceNow...

  • ServiceNow Functional Analyst

    2 weeks ago

    Delhi, Delhi, India Comptech Associates Full time

    About the Job:Job Title:ServiceNow Functional AnalystDuration:FulltimeLocation:India / RemoteJOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.As a ServiceNow Functional Consultant with a minimum of 4...

  • Senior Applications Analyst, ServiceNow

    4 weeks ago

    Delhi, India TaskUs Full time

    So what does aSenior Applications Analyst (ServiceNow)do? Think of yourself as someone whowill translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications.Imagine yourself going to work with one thing on your mind: that you will serve as a liaison between the business community...

  • Servicenow

    2 months ago

    New Delhi, India weITglobal Full time

    We are looking for **ServiceNow Product Owner as a ServiceNow Business Analyst in Agile delivery** **The scope of the services** - ServiceNow requirements documentation. - ServiceNow test scripts and functional training materials. **Responsibilities**: - ServiceNow Requirements gathering, requirements analysis and requirements documentation in Agile...

  • ServiceNow Architect

    1 day ago

    Delhi, India Infinite Computer Solutions Full time

    Greetings!!!We are hiringSenior“ServiceNow”professionals at Infinite Computer Solutions.· Experience on ServiceNow Architecture .· Hands-on experience on ServiceNow Flow Designer and Integrations.· Lead workshops to review and capture business requirements and convert them into technical requirements.· Experience leading technical implementation...

  • SAP Business Analyst

    1 week ago

    Delhi, India Overture Rede Private Limited Full time

    Job DescriptionThis is a remote position.SAP Business Analyst I – remanufacturing and warehousingJOB FUNCTIONS / RESPONSIBILITIES· Processes improvement for remanufacturing and warehousing- document existing processes, identify and analyze gaps between current processes and the desired state, design new processes, develop process performance measures and...

  • Analyst-ServiceNow

    6 days ago

    Delhi, India ANZ Full time

    About the Role :At ANZ our purpose is to shape a world where people and communities thrive. We’re changing the way we run ANZ by adopting new ways of working so we can build a better ANZ for our customers today and in the future. The success of our Business Transformation is dependent on having great people to deliver quality outcomes for our customers, so...

  • Senior ServiceNow Functional Consultant

    2 weeks ago

    Delhi, Delhi, India Unikomm Full time

    Company DescriptionUniKomm is a leading digital transformation firm based in Riyadh and an Elite ServiceNow Partner. We were the first certified Saudi partner of ServiceNow Inc since 2014. We are also the only partner in the GCC to provide in-country ServiceNow cloud.Our teams are on a mission to help leading organizations in Saudi and the ME build develop...

  • Sr. ServiceNow Analyst

    4 weeks ago

    Delhi, India Levi Strauss & Co Full time

    JOB DESCRIPTIONPurpose:The Sr. ServiceNow Analyst is responsible for leading and managing a team and help general support duties such as working Incident, request, problem, change and defects. Helps organize and maintain CMDB accuracy, reliable auditing, and record keeping. Respond to production problems, recommend, and implement immediate resolution efforts...

  • Sr. ServiceNow Analyst

    2 weeks ago

    Delhi, Delhi, India Levi Strauss & Co Full time

    JOB DESCRIPTIONPurpose:The Sr. ServiceNow Analyst is responsible for leading and managing a team and help general support duties such as working Incident, request, problem, change and defects. Helps organize and maintain CMDB accuracy, reliable auditing, and record keeping. Respond to production problems, recommend, and implement immediate resolution efforts...