Logistics Regional Manager
Found in: Whatjobs IN C2 - 2 weeks ago
Lead and manage the branches in the region and drive them to deliver monthly, quarterly and annual target in terms of topline and bottom-line. Complete responsibility for the P&L of entire region. Enhance share of CTS Express business in the region and develop CTS Express brand as most preferred and customer oriented Logistics service provider company in the region.
Key Responsibilities/ Accountabilities
· Ensure operational efficiency for all branches combined target under the regional authority.
· Identify and convert potential leads in the region and encouraging Branch to canvass in their areas to promote company’s brand for their logistics requirements.
· Deliver solutions to customers’ logistics requirements while maintaining high levels of quality and service within budgetary requirements
· Negotiate rates and contracts with transportation and logistics providers. Recommend optimal transport modes, routes or frequency
· Overview the Customer complaints, Accounts Receivables, Customer complaints, and any service related issue raised by customer. Ensure all the branches maintain standards and policy guidelines and involve him/herself whenever required.
· Ensureall branches follow corporate guidelines on Service, POD, Accounts Receivables, Complaints handling and Operational standards. Ensure all the Branches in the region deliver quality service and maintain company values and standards in handling customer.
· Provide necessary support to Branches in terms of Revenue, Manpower, Accounts Receivables, Customer complaint resolution, training staff at Branch level, etc.
· Conduct Monthly Review meetings with Branch Managers, deep dive into the MIS reporting and take corrective action on gaps, skill development.
· Develop a robust Performance Report of all the branches and submit to Head Quarters on monthly basis.
· Identify potential talent and develop succession plan for each key role holders.
· Review and nominate branches for Branch Of the Month contest and ensure the set criteria of the program are maintained throughout the year.
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Logistics Regional Manager
2 weeks ago
Pimpri-Chinchwad, India Cts Express Logistics Pvt.Ltd Full timeLead and manage the branches in the region and drive them to deliver monthly, quarterly and annual target in terms of topline and bottom-line. Complete responsibility for the P&L of entire region. Enhance share of CTS Express business in the region and develop CTS Express brand as most preferred and customer oriented Logistics service provider company in...
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